CDC Business Transformation Director - Community Finance Solutions

At U.S. Bank, we're passionate about helping customers and the communities where we live and work. The fifth-largest bank in the United States, we’re one of the country's most respected, innovative and successful financial institutions. U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.

Job Description

The USBCDC Business Transformation Team’s purpose is to accelerate transformation through the effective management of change including management of change around people, process, and ways of organizational being.

As a member of the Business Transformation Team, the Business Transformation Director (BTD) has both business area and change management expertise/experience. The BTD is the connection point between their assigned business area(s) and the Business Transformation Team. They embed themselves in business areas to proactively identify and provide capacity to execute change in support of organizational and business line strategic goals and priorities.

The BTD will drive an environment of continuous improvement by coordinating and collaborating with peer BTDs and business line subject matter experts to identify best practices across the organization. BTD will be responsible for identifying areas of efficiency in structure, functional roles, workflow, process, technology solutions, etc. for their respective business area(s).

Under the leadership of the Director of Business Transformation, BTD will prioritize initiatives, build project roadmaps, identify capacity needs and dependencies, and execute project plans. This role will work with appropriate leaders to drive the rollout of changes via communication, trainings, and other follow up required to ensure success.

This role will exist within the Business Transformation Team and report to the Managing Director of Business Transformation. They will have a dotted line responsibility to business area leaders though will support organizational priorities as well as business area priorities.

This specific role will be assigned to the Community Finance Solutions Team and will support transformation work aligning with that new including New Markets and Historic Tax Credit Programs, Specialty Finance products, and Deposit & Payment Solutions.

Key Responsibilities:

• Maintain subject matter expertise for assigned business area(s)




• Embed within assigned business area to understand business leaders self-identified priorities




• Proactively evaluate and recommend transformation and continuous improvement work based on expertise




• Coordinate with peer BTDs to identify best practices and opportunities to efficiently leverage change across the organization




• Lead project teams in execution of prioritized transformation projects




• Use basic project management skills to prioritize, build project roadmaps, manage capacity, engage relevant stakeholders, and ensure project success




• Build processes to support organizational and business line changes




• Manage, mitigate, and escalate execution level risks as appropriate




• Update senior leadership on progress and provide visibility into efforts




• Communicate updates with all relevant stakeholders




• Partners with other key stakeholders and Business Transformation Team members to prioritize work aligning with the organization’s strategic direction

Basic Qualifications:

• Master's degree, or equivalent work experience




• 10 or more years of experience in project management activities




• Two or more years of managerial experience

Preferred Qualifications:

• Have a working familiarity with the specific business line/product area including relevant stakeholders (i.e. Community Finance Solutions)




• Possess a strong understanding of business line processes across multiple functional areas




• Ability to determine process gaps and enhancements and develop appropriate procedures and training




• Have a strong understanding of technology databases and software to propose technology solutions




• Strong interpersonal, communication, and collaboration skills to work with a wide variety of stakeholders




• Excellent time management skills, with the ability to effectively handle multiple tasks, and work under deadlines.




• Well-developed analytical and problem-solving skills.




• Self-starter and able to work in environment with minimal direction

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants (https://careers.usbank.com/global/en/disability-accommodations-for-applicants) .

Benefits:

Take care of yourself and your family with U.S. Bank employee benefits. We know that healthy employees are happy employees, and we believe that work/life balance should be easy to achieve. That's why we share the cost of benefits and offer a variety of programs, resources and support you need to bring your full self to work and stay present and committed to the people who matter most - your family.

Learn all about U.S. Bank employee benefits, including tuition reimbursement, retirement plans and more, by visiting careers.usbank.com .

EEO is the Law

Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal EEO is the Law (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf) poster.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program (https://careers.usbank.com/verification-of-eligibility-for-employment) .

Salary range reflected is an estimate of base pay and is for the primary location. Base pay range may vary if an offer is made for work in a different location. Pay Range: $119,595.00 - $140,700.00 - $154,770.00

Due to legal requirements, U.S. Bank requires that the successful candidate hired for some positions be fully-vaccinated for COVID-19, absent being granted an accommodation due to a medical condition, pregnancy, or sincerely held religious belief or other legally required exemption. For these positions, as part of the conditional offer of employment, the successful candidate will be asked to provide proof of vaccination or approval for an accommodation or exemption upon hire.

U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.