Sr. Technical Support Engineer

Beyond Finance Houston, Texas
technical technical support engineer finance financial team technical technical support engineer team spirit houston configurations hr
November 28, 2022
Beyond Finance
Houston, Texas
Beyond Finance is a next generation financial services company. Our goal is to provide financial peace of mind to our clients by giving them simple and transparent financial products that are customized to their individual circumstances.

We're in constant pursuit of new collaborators that will help us get to the next level. Our workforce includes celebrated, diverse talents working towards the common objective of developing something transformational for the debt relief industry.

Our team spirit and culture are what set us apart as a company. We love what we do, and we have fun doing it.

About The Role

We are seeking a Sr. Technical Support Engineer to support Beyond Finance s ambitious growth in Houston. You will provide strategic, innovative, and cost-effective solutions to increase efficiency, reliability, and integration of our services and operations. You will work in a semi-autonomous and fast-paced environment.

What You'll Do

The Sr. Technical Support Engineer will be the main on-site support engineer for our Houston office and will perform the following:
  • Manage local internet connectivity, wireless and wired setup and configurations
  • Set up desks and conference rooms, debug issues, and be tech support for local staff
  • Use desktop ghosting and management software, build machines to company standard
What We Look For
  • Experience with frontline support of users
  • Experience with client machine configurations, SSO platforms, AWS, WAN
  • Experience supporting a cloud-based call center with remote users
  • Experience with G-Suite, Microsoft Office, Cisco or Palo Alto firewalls
  • Ability to troubleshoot in unfamiliar territory, provide technical support, and maintain third-party commercial SaaS applications
Why join us?

We are looking for great people to join a fast-paced, growing, and innovative business. For eligible fulltime employees, we offer:
  • Considerable employer contributions for health, dental and vision programs
  • Generous personal time-off
  • 401(K) match
  • Merit advancement opportunities
  • Career development & training
More importantly, our team spirit and culture are what really sets us apart as a company. We re a world-class company that loves what we do and we have fun doing it!

Under the California Consumer Privacy Act ( CCPA ), Beyond Finance is informing California residents who are our job applicants, contractors or prospective employees (together job applicants ) about the categories of personal information we collect about you and the purposes for which we will use this information. This notice and our Privacy Policy contain important information relating to the CCPA and apply only to personal information that is subject to the CCPA. Please see our website for the full CCPA statement.

*Beyond Finance is an equal opportunity Employer*

Beyond Finance does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job positions. No fee will be paid to their parties who submit unsolicited candidates directly to Beyond Finance employees or the Beyond Finance Finance and HR teams. No placement fee will be paid to any third party unless such a request has been made by the Beyond Finance HR team.

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