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IT Desktop Engineering Lead, Information Technology

Novavax Gaithersburg, Maryland
desktop engineering lead information technology windows desktop enterprise workstations vaccines engineering deployment management intune
January 16, 2023
Novavax
Gaithersburg, Maryland

If you find science, speed, and success exhilarating, you have come to the right place.

Novavax, Inc. (Nasdaq: NVAX) is a biotechnology company that promotes improved health globally through the discovery, development, and commercialization of innovative vaccines to prevent serious infectious diseases. Novavax is currently conducting multiple late-stage clinical trials for NVX-CoV2373, our vaccine candidate against the virus that causes COVID-19, and has recently reported exciting and highly encouraging initial efficacy results. NanoFlu , our quadrivalent influenza nanoparticle vaccine, met all primary objectives in its pivotal Phase 3 clinical trial in older adults. Both candidate vaccines incorporate Novavax' proprietary saponin-based Matrix-M adjuvant to enhance the immune response and stimulate high levels of neutralizing antibodies. Novavax is a leading innovator of recombinant vaccines. Our proprietary technology platform leverages the power and speed of genetic engineering to efficiently produce highly immunogenic nanoparticles in order to address urgent global health needs.

Novavax, Inc. is headquartered in Gaithersburg, Maryland with additional facilities in Uppsala, Sweden and Bohumil, Czech Republic.

Summary of the Position:

Novavax is seeking a full-time IT Desktop Engineering Lead. Over the last two years Novavax has experienced tremendous growth and has an immediate need for a seasoned Desktop Engineer with deep technical skills to rapidly mature our end user technology, standards, processes, and procedures. As part of the Director of End User Services' technical leadership team, this role is intended to the be the departments expert in image creation, automation, application deployment, patching (BIOS, OS and Apps), tuning and remote management of over 2k (and growing) endpoints in three countries.

Responsibilities include, but are not limited to:

  • Create and maintain standard Windows desktop configurations and assist with the creation of automated Windows based software packages to ensure the enterprise desktop systems can be supported and patched.
  • Support Windows desktop leveraging management systems, includingActive Directory,Intune, Tanium, Azure, and related technologies.
  • Create and maintainpolicies and scripts for distributing configuration settings to Windows workstations via Intune.
  • Deployment, management, and support of Apple MacBook, MacBook Pro, and iPads.
  • Development, maintenance, and administration of the Jamf Pro system for managing Apple based devices.
  • Development, testing, and implementation of processes for building, upgrading, and patching Mac and Windows workstations.
  • Monitor the performance and stability of workstations to ensure optimal customer experience.
  • Identify opportunities for automation and improvement of Desktop Engineering processes; propose and engineer solutions.
  • As the IT 's department's expert in end user technology, provide Tier 3 Support to End User Services to pinpoint the root causes of issues and assist in developing and deploying fixes.
  • Collaborate with GlobalService Desk on worldwide deployments and communications.
  • Produce and maintain documentation, knowledgebase articles, and training materials to as needed.


Minimum requirements:

  • Bachelor's Degree and 10 years experience managing end user workstations at an enterprise level
  • Advanced knowledge of Windows 10 operating systems
  • Advanced knowledge of Mac OS, iOS, and Apple Remote Desktop
  • Working knowledge of Intune, Tanium and Jamf environments
  • Excellent knowledge of software and applications, including Microsoft Office, Office 365, ServiceNow, enterprise-level Anti-Virus & Web filtering
  • Advanced Knowledge of application packaging and/or deployment in an enterprise in an enterprise environment.
  • Advanced Knowledge of OS and Application patching.
  • Experience supporting Windows Workstations in a Windows Active Directory environment.
  • Excellent troubleshooting and documentation skills.
  • Excellent interpersonal skills and experience interacting with inter-departmental personnel to assist with assessing department needs to achieve departments' IT-related goals.


Novavax offers a base salary, annual bonus, equity grants, professional career development/growth opportunities, and a comprehensive benefits package including medical, dental, vision, Rx, STD, LTD, Life, Optional Life, 401(k) plan.

Equal Opportunity Employer/Veterans/Disabled

Novavax is an equal employment opportunity employer. Employment and advancement opportunities are available to all individuals on an at-will basis, regardless of their race, color, national origin, religion, ancestry, citizenship status, military or veteran status, sex, sexual orientation, gender identity or expression, age, marital status, family responsibilities, pregnancy, disability, genetic information, protective hairstyle, or any other characteristic protected by applicable federal, state, or local law.

Except where prohibited by applicable state law, this position requires that you be fully vaccinated against COVID-19 unless you need a reasonable accommodation or qualify for an exemption.

#LI-VN

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

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