Director of Operations

**The Director of Operations is not limited to the Atlanta area. Candidates can be based anywhere in the United States.

Role and Responsibilities

The Director of Operations is a key position in our organization assisting the Chief Executive Officer and Chief Operating Officer in oversight over multiple projects simultaneously, ensuring high-quality delivery to our clients of our commitments, and generating more work. With this, this implies that the right candidate’s success is contingent upon their ability to direct, guide, lead and coach the operations staff to success. The person in this position will be directly responsible for:

• Project Financial Results / performance
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  Maintaining / engineering high level client relationships at many levels, including ‘C level’
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  Support and provide leadership and guidance to the Operations teams for results
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  Project Manager development
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  Associate training and development
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  Controlling projects’ costs / company financials
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  Lead analysis process independently to deliver a project
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  Develop project savings evaluation methodology and install with Project Managers and client financial resources
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  Manage project staffing within budget
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  Work with HR in recruitment and employee performance; including hiring and separation when necessary based upon documented needs
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  Supporting and following company policies
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  Providing regular project progress updates and status / positives/concerns / solutions / opportunities to CEO and COO directly.
  
• Ability to document formal proposals and letters of engagement for review and approval internally prior to client present
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  Deliver a minimum of 20% of additional billable work operationally of current billing (Example: if the current project billing = $1.0M, Director should be generating a minimum of $200K of additional work through those clients or referrals from current client base)
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  Ability to recognize and align client personality with suitable Project Manager(s) and staff for cohesiveness and compatibility

Key Characteristics

• Present and maintain ‘ideal’ and professional ‘storefront’ appearance and stature
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  Ability to present emotional stability during confrontation, conflict, and adversity
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  Ability to act decisively and quickly when unforeseen circumstances occur
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  Know when to ask for help and guidance
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  Ability to recognize and predict potential risks prior to occurrence and initiate mitigation tactics internally and with the client
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  Creativity: demonstrate the ability to create process and business approaches and solutions to a diverse group of businesses, industries, and client opportunities
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  Demonstrate, support and enforce Powers Company culture of mutual respect, consideration, and personal care/ empathy
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  Critical thinking for positioning top client for long term partnerships
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  Critical thinking for providing guidance and improvement opportunities internal to Powers
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  Be able to demonstrate a level of humility and humor appropriately
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  Exceptional high level of integrity and morals
  
• Public presenting and speaking – includes development of presentation materials [primary audience is focused with company C-level / site decision makers; be able to present in a ‘conversation’ story form’ studies / factual conclusions / process
  
• Must have a ‘do whatever it takes’ attitude – stepping in and performing duties/ requirements of staff associate, analyst, project manager, etc. as needed to ensure project deliverables and commitments are fulfilled.
  
• Highly organized
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  Support and ensure enforcement of company policy and practices

Qualifications and Education Requirements

• Minimum BS. Degree in relevant concentration – business /engineering / organizational behavior / human culture & organizational behavior
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  Business and financial acumen (experience in reading business financial statements/ interpreting strengths and weaknesses / patterns) – purpose is to be able to work through project financial opportunity and value
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  Minimum 3-5 years (recent) in Operational /Management Consulting leadership role (Project Manager / Director / Chief / etc.)

Preferred Skills

• Demonstrated proficiency in Microsoft Office applications [Word/PPT/Excel/Project] – presentation /proposal writing / financial opportunities per client.
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  Intermediate / expertise in Access Database, Microsoft Project a plus
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  Excellent verbal and written communications skills required in English are; Bilingual abilities are a plus

Travel Requirements

This position requires 100% travel, up to weekly.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Ability to safely and successfully perform the essential job functions consistent with the ADA,

• FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards

• Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards

• Must be able to lift and carry up to 25 lbs.

• Must be able to talk, listen and speak clearly on the telephone.