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Site Reliability Engineer

Chevron San Ramon, California
engineer management agile energy technical software devops carbon automation engineering lead framework troubleshooting
February 11, 2023
Chevron
San Ramon, California
Improves and protects the software and systems behind all of organization s IT services, including management of scalability, availability, latency, performance, security, and capacity, and delivering of software faster, better, and cheaper.

Join our Team

Chevron s strategy is straight-forward: be a leader in efficient and lower carbon production of traditional energy, in high demand today and for decades to come, while growing lower carbon businesses that will be a bigger part of the future. To achieve these goals, we will build on the assets, experience, capabilities, and relationships we ve developed over 140 years to incubate and grow new business.

Technology will play a crucial role in unlocking ever cleaner and more affordable sources of energy. Chevron is seeking innovative, technology professionals with a desire to thrive in the global digital environment and help us lead the global energy transition. An IT career at Chevron offers you the opportunity to work in a technical environment with a global reach. You will find that we make a business of investing in our people and encouraging your professional development through a learning culture and challenging on-the-job opportunities. We differentiate ourselves through the application of cutting-edge technology, and by taking a collaborative approach that includes in-house expertise, proprietary solutions, and strategic partnerships. We also offer flexible work schedules and very competitive benefits.

Join Chevron IT. Lend us your skills and enjoy a great career with Chevron.

The Role
  • Site Reliability Engineer is responsible for the integrity and technical consistency of IT products and solutions. The role of an SRE is to align SRE framework with DevOps and agile methodology, facilitate SRE technical assessments, coach agile teams on SRE maturity, lead SRE implementation efforts, and accelerate SRE adoption.
  • SRE works with SRE Community of Practice (CoP) thought leaders to define SRE capabilities and best practices, integrates capability framework and builds cross-functional relationships, and aligns with agile chapter(s) & IT leadership (Digital Managers, Product Managers, Product Owners, System Architects, RTEs, Scrum Masters).
What You Will Do
  • Use broad full-stack knowledge and experience for proactive incident prevention by baselining against expected service performance, process improvement from application of lessons learned, and utilization of data analytics to proactively identify problem areas and operational gaps.
  • Effectively and efficiently lead product line agile teams in troubleshooting and resolving system problems, including analyzing application and critical system performance.
  • Serve as technical resource during a major incident management response and critical incidents supporting multiple technologies.
  • Facilitate SRE technical assessments, identify gaps, and provide recommendations to product teams on SRE maturity journey plans based on Chevron s SRE framework.
  • Find opportunities to avoid future issues by improving logging and creating automated resolutions based on triggers. Develop automation scripts for repetitive tasks to eliminate toil/operations support activities.
  • Align, collaborate, and build relationships with peers, company leadership, subject matter experts and users to improve knowledge of end-to-end DevOps/Site Reliability Engineering best practices.
Experience

Requirements
  • Mastery hands-on experience as an IT professional with Computer Science/ Management Information Systems (MIS) degree or related field or equivalent experience.
  • Knowledge of full stack infrastructure and experience troubleshooting incidents and production issues. Working knowledge in many of the technology disciplines required for the full end-to-end service operations stack: network administration & security (CISCO/Juniper), identity & access management (Active Directory, Azure AD, SAML, OpenID Federation, certificates, and keys), cybersecurity, on-prem & cloud architecture, Windows & Linux OS, performance monitoring & management, troubleshooting (application & database), change management, and API integration. Self-motivated SAFe Agilist/DevOps practitioner with knowledge of cloud technologies, automation, Ansible, PowerShell, KQL and Shell scripting.
Skills
  • SRE Ability to leverage knowledge and best practices of Site Reliability Engineering such as SLO, SLI, and SLA definitions, to eliminate toil via automation, establish error budgets, perform emergency response (triage, postmortem, retrospective), plan demand forecast, and provide capacity planning to inspire others in supporting Chevron s Agile/DevOps transformation.
  • Software Engineering Basic understanding of software development lifecycle and software engineering best practices, including code management (Git/GitHub) and CI/CD pipeline.
  • Communication and Teamwork Ability to communicate in a clear and concise manner, consider the views and concerns of others, achieve objectives through teamwork, and deliver consistently on commitments.
  • Autonomous Motivation Ability to work independently with minimal guidance to achieve defined technical/business objectives. Excellent time management, organizational skills, crisis management and problem-solving skills are essential. Ability to grasp new technologies and translate into business value.
  • Agile Methodologies Fundamental understanding of Agile methodologies and DevOps practices (e.g., SAFe PI Planning, value stream mapping, and scrum ceremonies).
Desired Qualification and Certifications
  • General knowledge in Oil & Gas/Energy Industry or related experience as understanding of our business is expected.
  • One or two of the following certifications:
    • CCNA
    • Network+
    • Security+
    • Microsoft Azure Fundamentals or Microsoft Azure Administrator
    • Automation with Ansible
Flexible Working

Chevron offers a complete package and provides career development opportunities to all employees. We do this through onboarding, training and development, mentoring, volunteering opportunities and employee networking groups. We advocate work-life balance and offer employees access to various health and wellness programs.
  • We offer alternative work schedules including 9/80 (work 9-hour days, with every other Friday off)
  • We offer a hybrid work model - 3 days in-office, 2-days working remote
Relocation

Relocation may be considered.

Expatriate assignments will not be considered.

Chevron regrets that it is unable to sponsor employment Visas or consider individuals on time-limited Visa status for this position.

Working with us

Chevron is one of the world s leading integrated energy companies. We believe affordable, reliable, and ever-cleaner energy is essential to achieving a more prosperous and sustainable world. Chevron produces crude oil and natural gas; manufactures transportation fuels, lubricants, petrochemicals, and additives; and develops technologies that enhance our business and the industry. We are focused on lowering the carbon intensity in our operations and seeking to grow lower carbon businesses along with our traditional business lines. More information about Chevron is available at www.chevron.com.

Benefits

Chevron offers competitive compensation and benefits programs which includes, but is not limited to, variable pay, healthcare coverage, retirement plan, insurance, time off programs, training and development opportunities and a range of allowances connected to specific work situations. Details of such benefits and allowances are available at https://hr2.chevron.com/.

The compensation and reference to benefits for this role is listed on this posting in compliance with Colorado law. The selected candidate s salary will be determined based on his or her skills, experience, and qualifications.

Regulatory Disclosure For US Positions

Chevron is an Equal Opportunity / Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, color, religious creed, sex (including pregnancy, childbirth, breast-feeding and related medical conditions), sexual orientation, gender identity, gender expression, national origin or ancestry, age, mental or physical disability (including medical condition), military or veteran status, political preference, marital status, citizenship, genetic information or other status protected by law or regulation.

We are committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or an accommodation, please email us at [email protected].

Chevron participates in E-Verify in certain locations as required by law.

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