Network Operations Center Engineer (Day)

At RED GATE we do everything we can to serve our clients:
Using the right technical skills, unique methodologies, best practices, and integrated technology, we help clients implement bold solutions. New approaches to emerging and evolving threats. Non-traditional ways to overcome entrenched obstacles. Advantage through opportunity. If you have a serious challenge or problem, we can help you solve it. The below job description provides details on how this role will help to serve our clients.

Monitor network administration and maintenance operations. Resolve network incidents to ensure the smooth-running of the network operation center. Apply advanced consulting skills, extensive technical expertise, and full industry knowledge. Develop innovative solutions to complex problems. Serve as the Tier III support to escalate and resolve technical issues on operational network environments. Support problem management resolutions by tracking system-wide problems on the operational networks and work with engineering support, including network engineering, systems engineering, catapult operations, and desktop engineering to see problem troubleshooting through to resolution. This position is a hybrid role with a combination of working in an office or client site and working remotely.

• Active TS/SCI Clearance
• 3+ years of experience as an IT systems administrator, performing service monitoring and reporting using SolarWinds
• Experience with Windows 2012 R2, 2016, or Exchange
• Knowledge of basic port security protocols and basic firewall rules
• Ability to troubleshoot Tier II/III incidents involving OSI layers 1-4
• Ability to conduct firewall changes, F5iRules, and DNS entries
• Active DoD 8570 Level II Certification, including Security+ Certification

Desired Qualifications:

• Experience with remediation, STIG compliance, and security scans, including SCCM, MECM, ACAS, or Tanium
• Experience with BMC Remedy
• Experience with virtualization VMware or VDI
• Experience with managing AD and Group Policies
• Ability to communicate affectively and collaborate across teams
• Ability to automate tasks using Ansible, PowerShell, or Bash
• Possession of excellent written and verbal communication skills
• MCSE, SolarWinds, Splunk, or Exchange Certifications

The Red Gate Group, Ltd. is an Equal Opportunity/Affirmative Action Employer. The Red Gate Group, Ltd. considers applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state, or local law. Know Your Rights