Expert Bookkeeper (Back Office) - Work from Home - US
Overview
At Intuit, our mission is to power prosperity around the world. QuickBooks Live Expert Bookkeepers support that mission to our QuickBooks Live clients by providing valuable guidance, instilling trust & confidence, and building relationships, all while using state of the art tools and technology. Your strength as a QuickBooks Live Bookkeeper will allow you to empower and educate business owners so that they can build successful businesses and get one step closer to financial freedom. As a virtual employee, you can decide whether you prefer to work from your home or your office, and flexible scheduling means you have a variety of shifts to choose from!
We are changing the way that people do their bookkeeping and providing world-class support from experts across the United States. The way that we support our client is changing, and we want you to be a part of it! Our Bookkeeper experts are agile; continually learning, working, and providing guidance in new and exciting ways.
What you'll bring
- Bookkeeping Experience: 5+ years recent bookkeeping experience.
- QBO Experience: This position requires QuickBooks Online knowledge, a minimum of 5 years of recent experience working within QuickBooks Online.
- Degree: 4-year degree preferred.
- Credentials/Certifications: QuickBooks Online Pro Certification Required. QuickBooks Online, Advanced Certification is preferred. CPA and/or CPB is preferred.
- Bookkeeping Skills: Proficient in QBO navigation and various workflows including A/R, A/P, payroll, sales tax, financial reporting, 3rd party apps integration, and banking functions to name a few.
- Organizational Skills: Strong attention to detail, ability to manage multiple tasks, prioritize and manage multiple client engagements.
- Communication Skills: Strong written and verbal communication skills required. Bilingual (English/Spanish) communication skills (written & spoken) are a plus.
- Technology Skills: Proficient with technology; solid knowledge of computer operations and software.
- Client Engagement Skills: Ability to interact with clients through video and audio tools in a way that is professional, friendly, and reassuring.
- Self-Discipline & Problem-Solving Skills: Ability to work in a very fast-paced environment with minimal supervision. Problem-solving and critical thinking skills required to resolve clients bookkeeping. along with a high level of determination to deliver awesome to your clients.
- Internet Connection Requirements: Must have (or be willing to obtain) a dedicated high speed (DSL, cable, Fiber) wired internet connection. WiFi, Tower, or Cellular based Service is not permitted.
For internal use: qbl
How you will lead
- This is a virtual position, which is more transactional bookkeeping task focused and client-facing could be a secondary role. These roles can crossover at times requiring flexibility and comfort in both dynamics.
- Maintain records of financial transactions by reviewing & categorizing transactions; completing reconciliations for credit cards, bank feeds, and loan accounts; preparing journal entries (where applicable); and sending monthly financial reports.
- Communicate with clients and team to summarize month end closing to ensure books are completed in a timely manner. Maintains detailed notes in client files for continuity of service.
- Manage complex bookkeeping problems, such as financial statements errors, chart of accounts cleanup, sales tax issues, unsolved A/P and A/R, payroll issues, merchant services, and 3rd party integrations questions.
- Meet highly efficient deadlines and can quickly process all client work for our service agreement.
- Prepare and review financial statements and workpapers.
- Perform domain expert services (bookkeeping/accounting).
- Review documentation and information provided by clients for
- Research regulations to support advice.
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