Technical Services Engineer Large Accounts

Motorola Solutions Remote
technical technical services engineer large accounts accounts motorola windows troubleshooting management install configuration watchguard azure
January 1, 2023
Motorola Solutions
Austin, Texas
FULL_TIME
Company Overview

Motorola Solutions is there for our customers when everything is on the line. In extreme moments when a hurricane lands or when a fire breaks out. And in everyday moments when a package arrives just in time for the holiday or when a child doesnt miss the school bus home.



We unify voice, data, video and analytics in one integrated ecosystem to enable individuals, businesses and communities to work together in more powerful ways. To help people make better decisions, act confidently and be their best in the moments that matter. Bring your passion, potential and talents to Motorola Solutions and connect with a career that matters.



Department Overview Field Services for Dash Camera, Body Camera and Evidence Management department

Job Description

Job Responsibilities



Install and support WatchGuard Video applications at Client site, these can be Azure cloud based, Linux based, or Windows based depending on the customer



Develops and implements the most efficient and costeffective solutions



Evaluates system specifications for business requirements



Works closely with management to prioritize business goals and information needs



Install and support WatchGuard Video InCar Police Video hardware



Train end users on functionality of end to end usage of the video system



Installation, configuration, and troubleshooting of Windows environments Windows 10, Windows Server 2012 and higher



Installation, configuration, and troubleshooting of Linux environments RedHat Centos preferred



Strong customer service and interpersonal skills



Organization, teaming and communication abilities



Works well individually or in a group setting



Successfully presents technical information



Maintains strong attention to detail in highpressure situations and time constraints



Survey, design, install and maintain the infrastructure supporting wireless communications systems at Client site



Desired Skillset



Familiarity with Azure Cloud based applications



Docker installation, configuration, and troubleshooting experience



TCPIP Networking Experience wired and wireless



Highly skilled in Hardware, Software and Network troubleshooting



Solid understanding of business practices with fundamental understanding of project management methodology



Excellent verbalwritten communication



Strong analytical skills



Some experience working on cars is desirable but not a must



Basic Requirements

Required Skills



Bachelors Degree in Engineering, IT, or Technology



243; years of IT and Technical experience



Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.



LIJM3



Vaccine Requirement



Motorola Solutions has implemented a voluntary COVID19 vaccination policy. We strongly encourage all employees to be fully vaccinated. Additionally, certain local governments or Motorola Solutions39; customers may have vaccine requirements that apply to some of our employees. These employees are required to submit proof of vaccination to Motorola Solutions and maintain compliance with these requirements.



Travel Requirements 2550

Relocation Provided None

Position Type Experienced

Referral Payment Plan Yes



Our U.S.Benefitsinclude



Incentive Bonus Plans



Medical, Dental, VisionbenefitseffectiveDay 1



401K with Company Match and Day 1 vesting



9 Paid Holidays



GenerousPaidTime Off Packages



Employee Stock Purchase Plan



PaidParental & Family Leave



and more



EEO Statement



Motorola Solutions is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran39;s status, or, any other protected characteristic.

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