Technical Services Engineer Large Accounts
Motorola Solutions
Remote
technical
technical services
engineer
large accounts
accounts
motorola
windows
troubleshooting
management
install
configuration
watchguard
azure
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January 1, 2023
Motorola Solutions
Austin, Texas
FULL_TIME
Company Overview
Motorola Solutions is there for our customers when everything is on the line. In extreme moments when a hurricane lands or when a fire breaks out. And in everyday moments when a package arrives just in time for the holiday or when a child doesnt miss the school bus home.
We unify voice, data, video and analytics in one integrated ecosystem to enable individuals, businesses and communities to work together in more powerful ways. To help people make better decisions, act confidently and be their best in the moments that matter. Bring your passion, potential and talents to Motorola Solutions and connect with a career that matters.
Department Overview Field Services for Dash Camera, Body Camera and Evidence Management department
Job Description
Job Responsibilities
Install and support WatchGuard Video applications at Client site, these can be Azure cloud based, Linux based, or Windows based depending on the customer
Develops and implements the most efficient and costeffective solutions
Evaluates system specifications for business requirements
Works closely with management to prioritize business goals and information needs
Install and support WatchGuard Video InCar Police Video hardware
Train end users on functionality of end to end usage of the video system
Installation, configuration, and troubleshooting of Windows environments Windows 10, Windows Server 2012 and higher
Installation, configuration, and troubleshooting of Linux environments RedHat Centos preferred
Strong customer service and interpersonal skills
Organization, teaming and communication abilities
Works well individually or in a group setting
Successfully presents technical information
Maintains strong attention to detail in highpressure situations and time constraints
Survey, design, install and maintain the infrastructure supporting wireless communications systems at Client site
Desired Skillset
Familiarity with Azure Cloud based applications
Docker installation, configuration, and troubleshooting experience
TCPIP Networking Experience wired and wireless
Highly skilled in Hardware, Software and Network troubleshooting
Solid understanding of business practices with fundamental understanding of project management methodology
Excellent verbalwritten communication
Strong analytical skills
Some experience working on cars is desirable but not a must
Basic Requirements
Required Skills
Bachelors Degree in Engineering, IT, or Technology
243; years of IT and Technical experience
Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.
LIJM3
Vaccine Requirement
Motorola Solutions has implemented a voluntary COVID19 vaccination policy. We strongly encourage all employees to be fully vaccinated. Additionally, certain local governments or Motorola Solutions39; customers may have vaccine requirements that apply to some of our employees. These employees are required to submit proof of vaccination to Motorola Solutions and maintain compliance with these requirements.
Travel Requirements 2550
Relocation Provided None
Position Type Experienced
Referral Payment Plan Yes
Our U.S.Benefitsinclude
Incentive Bonus Plans
Medical, Dental, VisionbenefitseffectiveDay 1
401K with Company Match and Day 1 vesting
9 Paid Holidays
GenerousPaidTime Off Packages
Employee Stock Purchase Plan
PaidParental & Family Leave
and more
EEO Statement
Motorola Solutions is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran39;s status, or, any other protected characteristic.
Motorola Solutions is there for our customers when everything is on the line. In extreme moments when a hurricane lands or when a fire breaks out. And in everyday moments when a package arrives just in time for the holiday or when a child doesnt miss the school bus home.
We unify voice, data, video and analytics in one integrated ecosystem to enable individuals, businesses and communities to work together in more powerful ways. To help people make better decisions, act confidently and be their best in the moments that matter. Bring your passion, potential and talents to Motorola Solutions and connect with a career that matters.
Department Overview Field Services for Dash Camera, Body Camera and Evidence Management department
Job Description
Job Responsibilities
Install and support WatchGuard Video applications at Client site, these can be Azure cloud based, Linux based, or Windows based depending on the customer
Develops and implements the most efficient and costeffective solutions
Evaluates system specifications for business requirements
Works closely with management to prioritize business goals and information needs
Install and support WatchGuard Video InCar Police Video hardware
Train end users on functionality of end to end usage of the video system
Installation, configuration, and troubleshooting of Windows environments Windows 10, Windows Server 2012 and higher
Installation, configuration, and troubleshooting of Linux environments RedHat Centos preferred
Strong customer service and interpersonal skills
Organization, teaming and communication abilities
Works well individually or in a group setting
Successfully presents technical information
Maintains strong attention to detail in highpressure situations and time constraints
Survey, design, install and maintain the infrastructure supporting wireless communications systems at Client site
Desired Skillset
Familiarity with Azure Cloud based applications
Docker installation, configuration, and troubleshooting experience
TCPIP Networking Experience wired and wireless
Highly skilled in Hardware, Software and Network troubleshooting
Solid understanding of business practices with fundamental understanding of project management methodology
Excellent verbalwritten communication
Strong analytical skills
Some experience working on cars is desirable but not a must
Basic Requirements
Required Skills
Bachelors Degree in Engineering, IT, or Technology
243; years of IT and Technical experience
Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.
LIJM3
Vaccine Requirement
Motorola Solutions has implemented a voluntary COVID19 vaccination policy. We strongly encourage all employees to be fully vaccinated. Additionally, certain local governments or Motorola Solutions39; customers may have vaccine requirements that apply to some of our employees. These employees are required to submit proof of vaccination to Motorola Solutions and maintain compliance with these requirements.
Travel Requirements 2550
Relocation Provided None
Position Type Experienced
Referral Payment Plan Yes
Our U.S.Benefitsinclude
Incentive Bonus Plans
Medical, Dental, VisionbenefitseffectiveDay 1
401K with Company Match and Day 1 vesting
9 Paid Holidays
GenerousPaidTime Off Packages
Employee Stock Purchase Plan
PaidParental & Family Leave
and more
EEO Statement
Motorola Solutions is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran39;s status, or, any other protected characteristic.
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