Executive Administrative Assistant
American Express
Phoenix, Arizona
executive administrative
executive administrative assistant
administrative
administrative assistant
assistant
team
meetings
american express
amex
leadership
management
lead
community
March 3, 2023
American Express
Phoenix, Arizona
Description
You Lead the Way. We've Got Your Back
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities, and each other. Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you'll be recognized for your contributions, leadership, and impact-every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join and let's lead the way together.
As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers' digital lives. Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development. Find your place in technology of .
This is an exciting opportunity to join the Global Loyalty & Benefits team in American Express Technology. We are looking for a forward-thinking, high-energy, standout colleague to support the Vice President of Product Management while providing occasional, ad-hoc assistance with broader team needs. Additionally, this role will lead projects/programs crafted to improve the team's culture, teamwork, and employee engagement, e.g., team building, community service, social events, and the like.
The Executive Administrative Assistant is responsible for providing an outstanding standard of support for the AET Vice President of Product Management on the Enterprise Platforms team in Technology. They will work autonomously and efficiently, anticipating the leader's needs and "connecting the dots" behind the scenes. We're looking for an ideal candidate to be highly energetic, organized, flexible and credible and used to working in a fast, and at times high pressure environment with numerous conflicting priorities. The VP has a very lively schedule and a large organization across Phoenix, UK, and New York, along with various other leadership members globally. The Executive Administrative Assistant should be a self-starter and who interacts regularly with the VP's team and other senior leaders' Assistants, and with senior leadership teams and business leaders. The individual needs to be capable of managing their time and priorities effectively, and keep the VP updated on any issues arising in their absence.
Specific Responsibilities include:
Salary Range: $24.05 to $48.10 hourly bonus benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers/Employees - Click here to view the "EEO is the Law" poster and supplement and the Pay Transparency Policy Statement.
If the links do not work, please copy, and paste the following URLs in a new browser window: to access the three posters.
Non-considerations for sponsorship:
Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.
Considerations for sponsorship:
Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.
Job: Administration
Primary Location: US-Arizona-Phoenix
Schedule Full-time
Req ID:
You Lead the Way. We've Got Your Back
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities, and each other. Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you'll be recognized for your contributions, leadership, and impact-every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join and let's lead the way together.
As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers' digital lives. Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development. Find your place in technology of .
This is an exciting opportunity to join the Global Loyalty & Benefits team in American Express Technology. We are looking for a forward-thinking, high-energy, standout colleague to support the Vice President of Product Management while providing occasional, ad-hoc assistance with broader team needs. Additionally, this role will lead projects/programs crafted to improve the team's culture, teamwork, and employee engagement, e.g., team building, community service, social events, and the like.
The Executive Administrative Assistant is responsible for providing an outstanding standard of support for the AET Vice President of Product Management on the Enterprise Platforms team in Technology. They will work autonomously and efficiently, anticipating the leader's needs and "connecting the dots" behind the scenes. We're looking for an ideal candidate to be highly energetic, organized, flexible and credible and used to working in a fast, and at times high pressure environment with numerous conflicting priorities. The VP has a very lively schedule and a large organization across Phoenix, UK, and New York, along with various other leadership members globally. The Executive Administrative Assistant should be a self-starter and who interacts regularly with the VP's team and other senior leaders' Assistants, and with senior leadership teams and business leaders. The individual needs to be capable of managing their time and priorities effectively, and keep the VP updated on any issues arising in their absence.
Specific Responsibilities include:
- End-to-end management of VP's calendar and meetings, including coordinating and proactively maintaining calendars, including scheduling meetings across different time-zones, using a high level of tact and integrity.
- Assisting VP of Product Management with email delegation, booking meetings, reacting, and corresponding accordingly, proactively prioritizing what is important and urgent, acknowledging receipt/replies on behalf.
- Function as the team co-lead and main point of contact in tandem with the VP of Engineering's Admin in collaborating with the GLB Admin team to ensure priorities and scheduling items are aligned for the leadership team.
- Collaborating with the Manager Assistant to prioritize and complete the organization's meetings, town halls, team events, and general priorities.
- Coordinating conferences and staff meetings, including room booking, ensuring all attendees are available when/if schedules change, catering, security, etc.
- Creating, maintaining, and regularly auditing organizational charts, distribution lists, and team Slack channels, and ensuring the rest of the Admin team has done the same each month.
- Coordinate domestic and international travel including air, lodging, transportation, and other travel-related needs, coordinating with other Amex offices for internal meetings and managing last minute changes as required.
- Processing monthly expense reports on a timely basis in Concur.
- Supporting ad hoc project work as directed by leadership.
- Provide detailed itineraries of trips, including hotel arrangements, transfers, meetings scheduled, contact details, meeting rooms, addresses, etc.
- Excellent verbal and written communication skills including an excellent command of English grammar and business writing.
- Proficiency in Microsoft Office Suite.
- Exceptional skills in administering multiple tasks seamlessly with excellent attention to detail.
- Managing the procurement of office supplies and other departmental needs.
- Providing coverage for other team-based Executive/Administrative Assistants that are on vacation or sick leave.
- Personal accountability and dependability is a requirement.
- Proactive and intuitive with ability to anticipate needs and requirements with minimal direction.
- Demonstrable experience in working autonomously and in a high-pressure environment.
- Tactful and discreet with a mature and professional attitude.
- Strong follow-up skills with excellent accuracy and attention to detail.
- Sense of urgency to meet deadlines and drive deliverables.
- Hardworking, keen to learn and be challenged.
- Advanced interpersonal skills and the ability to build relationships with all internal and external partners including other EA team members.
- Proficient in applying and understanding all Amex internal systems, Microsoft systems, and Amex processes and policies, i.e., On-line travel booking tool, HR systems, expense management systems, purchasing systems, intranet are helpful.
- Demonstrate dedicated approach to problem solving with strong decision-making capabilities.
- Curiosity, creativity, and a desire to have fun!
Salary Range: $24.05 to $48.10 hourly bonus benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers/Employees - Click here to view the "EEO is the Law" poster and supplement and the Pay Transparency Policy Statement.
If the links do not work, please copy, and paste the following URLs in a new browser window: to access the three posters.
Non-considerations for sponsorship:
Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.
Considerations for sponsorship:
Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.
Job: Administration
Primary Location: US-Arizona-Phoenix
Schedule Full-time
Req ID:
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