Billing Specialist, Sr

Details

Open Date 11/11/2022

Requisition Number PRN32967B

Job Title Billing Specialist, Sr

Working Title Billing Specialist, Sr

Job Grade D

FLSA Code Nonexempt

Patient Sensitive Job Code?

Standard Hours per Week 40

Full Time or Part Time? Full Time

Shift Day

Work Schedule Summary

Monday- Friday, 8am-5pm. Hours may vary depending on clinics needs. A hybrid work schedule may be available.

VP Area Academic Affairs

Department 01478 - SOD - EDUCATION

Location Campus

City Salt Lake City, UT

Type of Recruitment External Posting

Pay Rate Range $21.50-24.50

Close Date

Open Until Filled No

Job Summary

This position is responsible for following patient accounts through the entire billing process from eligibility to collection of payment process. Providing dental billing and collection processes by verifying eligibility and benefits, obtaining pre-authorizations, requesting payments and resolving account issues.

This position is not responsible for providing care to patients.

As a member of the School of Dentistry team you are expected to form positive and productive relationships with peers, students and leadership to support the mission, vision, values, and PROMISE standards (https://www.ped.med.utah.edu/pedsintranet/docs/promise\_standards.pdf) of the organization. You are expected to encourage and foster a supportive, anti-racist, equitable, and inclusive environment for our patients, students, faculty, staff, and the communities we serve.

Responsibilities

Disclaimer

This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.

Essential Functions

1. Provides customer service to patients by educating them on insurance policies, billing procedures and coding issues.

2. May contact patients and insurance companies for payment requests, overdue payments, denied claims and arranges payment plans.

3. May contact insurance companies for explanation of benefits, pre-authorizations and to resolve claim issues.

4. Coordinates and resolves denials including the appeals process.

5. Processes changes in systems to support accurate and efficient billing processes.

6. Reviews, audits and provides feedback on billing processes at the clinical level.

7. May provide training to others on billing procedures and practices.

Problem Solving

Demonstrated potential ability to perform the essential functions as outlined above. Demonstrated knowledge to calculate expected reimbursement based on contract term. Demonstrated human relations and effective communications skills. Demonstrated knowledge of entire billing process. Demonstrated computer skills. Working knowledge of insurance denials and appeals.

Comments

Work Environment and Level of Frequency typically required

Nearly Continuously: Office environment.

Physical Requirements and Level of Frequency that may be required

Nearly Continuously: Sitting, hearing, listening, talking.

Often: Repetitive hand motion (such as typing), walking.

Seldom: Bending, reaching overhead.

Minimum Qualifications

Three years medical billing experience or equivalency required. Thorough knowledge of entire billing process, demonstrated computer skills, human relations and effective communication skills are also required.

Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.

Preferences

Type Benefited Staff

Special Instructions Summary

Additional Information

The University of Utah values candidates who have experience working in settings with students from diverse backgrounds and possess a strong commitment to improving access to higher education for historically underrepresented students.

Individuals from historically underrepresented groups, such as minorities, women, qualified persons with disabilities and protected veterans are encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.

The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.

To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action:

Director/ Title IX Coordinator

Office of Equal Opportunity and Affirmative Action ( OEO /AA)

135 Park Building

Salt Lake City, UT 84112

801-581-8365

[email protected]

Online reports may be submitted at oeo.utah.edu

For more information: https://www.utah.edu/nondiscrimination/

To inquire about this posting, email: [email protected] (%[email protected]) or call 801-581-2300.

The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.

This position may require the successful completion of a criminal background check and/or drug screen.