Program Management Assistant - Remote

Matrix Providers - Caring for America's military family.

Not just leading the way, but leading the industry. Your success is our business.

We are looking for an active and driven Program Management Assistant to provide administrative support for the Program Management staff at Matrix Providers. Other job duties include interaction with Matrix Providers corporate staff and leadership, as well as Matrix Providers Health Care workers who provide services at military hospitals and clinics nationwide. Assist with communication, education, problem-solving, and process improvement to meet contractual requirements and optimize customer satisfaction.

**This is a remote position and will be performed out of the candidate s home-based office. Individual must have the discipline to work in this work environment and needs to be reliable and readily available always throughout the workday. **

• Employment Status: Full-time/Remote
• Compensation: This is an hourly position, paid Bi-weekly.
• Schedule: Day Shift - Monday through Friday between 8 AM and 5 PM. Some flexibility in hours is allowed, but employees must be available during core work hours and work at least 40 hours a week. Added weekend/after-hours work may be needed.
• Benefits: Competitive financial package with a comprehensive insurance package including health, dental, vision, and life coverage. Click here to learn about our benefits packages.
  • Accrued Paid Time Off (PTO)
  • Paid Holidays
  • 401(k) Plan

Requirements:

• Ideal Administrative Assistant will be energetic, self-directed, and highly motivated
• Technologically savvy, including experience with Microsoft Office Suite, and Microsoft Teams, including Excel, Word, PowerPoint, Outlook, etc. in order to send emails, format resumes, download documents, and other duties; also, to include experience and proficiency with the internet research and advanced data entry skills.
• Strong administrative skills (Assist with Reporting, input/output data from ATS, updating Staffing Rosters, scheduling)
• Strong organizational, written, and verbal communication skills and ability to perform with accuracy and efficiency with close attention to detail.
• Assist in reviewing packages (Credentials, Security) before submission
• Assist with tracking reports/info as well as suspense dates, and deadlines
• Assist with data management, gathering and compiling for daily, weekly, and monthly reporting
• Enthusiastic individual with the ability to work in a fast-paced, collaborative environment both in a team environment and independently.
• Ability to maintain confidentiality and discretion always
• Ability to adapt to changing needs of the organization
• Background Check: Must pass a background check.
• Out-of-area and overnight travel is to be expected occasionally.
• This job description may not cover or contain a comprehensive listing of activities, duties, or responsibilities required for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Education:

• High School Diploma Required
• Associate Degree preferred

Responsabilitis & Functions:

• Reports to the Director, Program Management for Support Services, and Program Managers for daily operational supervision.
• Must be able to work independently/without direction
• Ability to juggle multiple projects with superb accuracy
• Ability to organize and prioritize work assignments
• Exceptional communication, customer service, and interpersonal skills; both verbal and written
• Strong administrative and organizational skills
• Excellent problem-solving, follow-up, and people skills
• Experience & Expert Proficiency in Microsoft Office (Team, Word, Excel, and Outlook)
• Ability to work in a fast-paced environment with deadlines
• Attention to detail with the ability to multi-task, which promotes and supports the required full array of services necessary in a small business office environment
• Expert computer skills that will allow accurate and timely responses to all work assigned
• A team player mentality (i.e. the recognition that Matrix Providers is composed of a triad, the Customer, our Corporate Staff, and our Health Care Providers, all working in concert to provide the best medical care possible to our customer s medical beneficiaries)
• Ability to use Microsoft Teams
• Results-oriented
• Special tasks/projects as needed
• Other duties as assigned

Competencies:

• Communication; written and verbal
• Critical Evaluation
• Relationship building and management
• Organized

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.

• The role operates in a home office environment performing the duties of this job. The employee frequently is required to sit; walk; use hands to finger, handle or feel; and reach with hands and arms. Specific vision abilities required by this job include close vision (ability to see monitors) and the ability to focus.
• The role requires the ability to type on a computer.

Matrix Providers is an equal-opportunity employer. Qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. For our EEO Policy Statement, please click here.

Matrix Providers endeavors to make www.matrixproviders.com accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact our Recruiting Hotline Number, 1-877-807-8277, TTY LINE, 385-722-8109. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

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