Executive Assistant - Tech Risk & Information Security

American Express Phoenix, Arizona
executive assistant assistant tech information security security team vps security meetings lead amex american express technology risk
March 25, 2023
American Express
Phoenix, Arizona
You Lead the Way. We ve Got Your Back.



With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you ll learn and grow as we help you create a career journey that s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.



At American Express, you ll be recognized for your contributions, leadership, and impact every colleague has the opportunity to share in the company s success. Together, we ll win as a team, striving to uphold our company values and powerful backing promise to provide the world s best customer experience every day. And we ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.



Join Team Amex and let's lead the way together.



The Technology Risk & Information Security (TRIS) organization at American Express is responsible for managing the exposure and risk of security incidents that may lead to disruption or loss of technology assets across the company and at external partners. The team does this by implementing security controls to ensure the confidentiality of customer information, protect against threats to the integrity of systems or data, and defend against unauthorized access to data that could result in harm or inconvenience to our customers. The Technology Risk Information Security organization is looking for a highly organized and thoughtfully engaged Executive Assistant to play a central and critical role in supporting both the Vice President of Data Encryption and the Vice President of Cyber Intelligence & Incident Response, and their respective teams.



How will you make an impact in this role?



This position requires an exceptionally skilled assistant who has excellent discernment, judgment, and interpersonal skills and can collaborate across the team to build the brand and professionalism of the Technology Risk Information Security organization. This role requires a high level of integrity, confidentiality, and the utmost discretion. The ideal candidate must be proficient, act with a sense of urgency, and keep pace with frequent changes. They also must be highly organized, detail-oriented, and communicative, with the ability to work well in a dynamic and complex environment.





  • Organize and proactively maintain calendars, including scheduling and re-scheduling meetings across multiple global time-zones.





  • Act as a point of contact for the VPs, answering inquiries, scheduling requests and insights from others.





  • Respond to others on behalf of the VPs, providing professionally written and spoken response that reflects the VPs brand and desired intent.





  • Make sure the VPs are prepared for upcoming meeting objectives by confirming invites contain the necessary content, agenda and attachments, and ensuring the role of the VPs in meetings is clearly defined.





  • Ensure VPs have time scheduled in advance of critical meetings to prepare when necessary.





  • Coordinate domestic and international travel including air, hotel bookings, ground transportation. Liaise with other Amex offices to schedule onsite meetings and manage last-minute changes, as may be required.





  • Process monthly expense reports on a timely basis in line with company requirements.





  • Ensure timely follow-up on issues, commitments, and deadlines for the team.





  • Communicate effectively with team members and associated departments.





  • Procure office supplies and other departmental shipping needs.





  • Support Ad-hoc administrative and project work as directed by leadership.





  • Manage and maintain departmental distribution groups regularly and accurately.





  • Work closely with the teams to coordinate colleague engagement and culture activities such as Town Halls, Ask Me Anything Sessions, Coffee Chats, Team Buildings, etc...





  • Occasionally assist in creating presentation materials for the VPs








Minimum Qualifications:






  • High School Diploma


  • 5+ years of experience with Microsoft Office including Word, Excel and PowerPoint,


  • 3+ years of experience with WebEx, Ariba, and Concur.




Preferred Qualifications:






  • Associates Degree or administrative certification


  • Ability to successfully and diplomatically interact with senior management and their support staff.


  • Strong written and verbal communication.


  • Excellent time management and organizational skills with a strong focus on speed and accuracy with an extraordinary attention to detail.


  • Proven ability to manage multiple priorities, work within deadlines, have a bias to act and execute across multiple initiatives/tasks.


  • Ability to identify and anticipate problems, determine possible solutions, and actively work to resolve issues.


  • Strong sense of teamwork with high personal accountability.


  • Strong interpersonal, relationship and networking skills to build and maintain professional relationships across all areas of American Express.


  • Able to operate with a high level of integrity for handling sensitive and confidential information.



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