Solutions Engineer (Remote; Full Time; Multiple Openings)

RingCentral Remote
engineer remote sales cloud team engineering channel partners communications belmont expert technical architecture nyse
November 18, 2022
RingCentral
Florida, FL
FULL_TIME
RingCentral, Inc. (NYSE: RNG) is a leading provider of global enterprise cloud communications, collaboration, and contact center solutions. More flexible and cost-effective than legacy on-premises systems, the RingCentral platform empowers employees to Work as OneTM from any location, on any device, and via any mode to better serve customers, improving business efficiency and customer satisfaction. The company provides unified voice, video meetings, team messaging, digital customer engagement, and integrated contact center solutions for enterprises globally. RingCentral’s open platform integrates with leading business apps and enables customers to easily customize business workflows. RingCentral is headquartered in Belmont, California, and has offices around the world. RingCentral is an EEO/AA employer. Say hello to possibilities. It’s not everyday that you consider starting a new career challenge. We’re RingCentral, a global leader in cloud-based communications and collaboration software. We are fundamentally changing the nature of human interaction—giving people the freedom to connect powerfully and personally from anywhere, at any time, on any device. We’re a $1.6 billion company that’s growing at 30 % annually and we’re expanding our Engineering Team to make sure we stay ahead of the competition. We’re currently looking for: JOB DESCRIPTION: Responsible for developing and maintaining expert understanding of all RingCentral applications and products. JOB DUTIES: Developing advanced system configurations and implementations in response to customer needs and requirements; Actively participating as a subject matter expert for certain products and technologies, providing consultative support to other Sales Engineers in their area of specialization; Assisting with the development of formal sales plans and proposals for assigned opportunities; Presenting customer facing workshops and webinars for channel partners, helping to educate both channel partners and their customer base on the benefits of cloud through RingCentral; Presenting workshops/enablement sessions with channel partners to keep them up to date on the latest processes, offerings, and engaging in knowledge transfer sessions; Directing account responsibilities for selected accounts in assigned territory; Providing direct support for the technical fulfilment of RFl's, RFQ's and RFPs in their assigned territory; Presenting and demonstrating RingCentral products to technical stakeholders and executives in assigned accounts and acted as the solution expert across RFP's, helping to translate client needs into successful RingCentral deployments; Managing all customer feature requests including documentation of customer requirements, prioritization of all customer requests within each account, and driving development of key features with the product team; Assisting channel partners and potential customers on pre-sales design and architecture and demonstrations; Providing post sales technical support for existing RingCentral customers. REQUIRED SKILLS/TOOLS: Experience with VoIP, cloud platforms, cloud telecommunications, Avaya systems architecture, RFl, RFQ, RFP, sales design, sales architecture and sales demonstrations is required. EDUCATION/EXPERIENCE / QUALIFICATIONS: US Bachelor’s degree or equivalent in Computer Engineering, Telecommunications Engineering or a related field, plus three (3) years of related experience. Will accept single degree or any combination of degrees, diplomas or professional experience and credentials determined by a qualified evaluation service to be equivalent to a US Bachelor’s degree in a relevant field of study. *** Documentary verification of education/experience required *** JOB LOCATION: Parkland, FL (Remote) WHERE TO APPLY: Please send resume, credentials, and references by mail to: RingCentral, Inc., Attn: HR Dept., 20 Davis Drive, Belmont, CA 94002. What we offer: Comprehensive medical, dental, vision, disability, life insurance Health Savings Account (HSA), Flexible Spending Account (FSAs), and Commuter Benefits 401K match and ESPP Flexible PTO Wellness programs including 1:1 wellness coaching through TaskHuman and meditation guidance through Headspace Paid parental leave and new parent gift boxes Pet insurance Employee Assistance Program (EAP) with counseling sessions available 24/7 Rocket Lawyer services that provide legal advice, document creation, and estate planning Employee bonus referral program RingCentral’s Engineering team works on high-complexity projects that set the standard for performance and reliability at a massive scale. What kind of scale? Millions of users today and hundreds of millions tomorrow. This is your chance to help imagine, develop and deliver products that raise the technological bar and power human connections. If you’re a talented, ambitious, creative thinker, RingCentral is the perfect environment to join a world-class team and bring your ideas to life. RingCentral’s work culture is the backbone of our success. And don’t just take our word for it: we are recognized as the Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success. RingCentral offers on-site, remote, and hybrid work options optimized for the ways we work and live now. About RingCentral RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone™  (MVP™) global platform. More flexible and cost-effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral® empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world. RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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