Administrative Support Assistant

Duties

The major duties listed represent the full performance level of GS-6. At lower grade level, you will perform assignments of a more limited scope and with less independence.



As a Administrative Support Assistant your duties will include, but are not limited to, the following:

• Assembles Realty correspondence packages, such as offer and acceptance packages, as well as correspondence with the Solicitor's office (SOL) and ensures such correspondence is in proper format. Files correspondence and case records in physical and electronic file systems.


• Tracks outgoing and incoming SOL requests (i.e., PTO and FTO requests)


• Transmits and receives correspondence via US Postal Service and private couriers and distributes to Realty staff as appropriate.


• Stewards the physical and electronic file storage areas to ensure consistency with the Realty Division's file management practices.


• Enters acquisition case file information into PATS database (Filemaker Pro), performs PATS queries, and shares summary information with internal FWS customers.


• Ensures shared office equipment, such as photocopiers/fax machines are supplied with consumable products, and orders professional repair service as needed.


• Serves as point-of-contact for Realty Division staff computer needs - maintaining an inventory and ordering replacement computers and monitors, as needed.


• Serves as timekeeper for Realty staff.


• Makes travel arrangements for Realty Officer and Deputy, reviews travel documents (i.e., travel authorizations and travel vouchers) for all Realty staff.


• Reviews credit card statements for Realty staff.


• Uploads and routes documents in DTS (data tracking system).


• Purchases office supplies on occasional basis.


• Books meeting space for Realty staff.


• Serves as backup to other administrative staff for timekeeping, travel, and other general administrative needs of NWRS.
  

Requirements

Conditions of Employment

• Must be a U.S. Citizen or National.


• Individuals assigned male at birth after 12-31-59 must be registered for Selective Service. To verify registration visit SSS.gov.


• Resume and supporting documents (See How to Apply).


• Suitability for employment, as determined by background investigation


• Driver's License: Selectees MAY be required to possess and maintain a valid State driver's license at all times during their tenure.


• Probationary Period: Selectees may be required to successfully complete a probationary period.

How You Will Be Evaluated

• Benefits

  
  
  
  

  A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
  

  Review our benefits
  

  Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

  
  

• Required Documents

  
  

  As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.

  
  

  You must submit a complete application package. We will not make assumptions about your experience and/or education.
  
  
  
  Required Documents:
  
  
  
  1. Resume: You are highly encouraged to use USAJOBS Resume Builder to ensure all required information is included in your Resume. If you use your own resume, curriculum vitae, or any other written form you choose then you must describe your job-related qualifications that includes beginning and ending dates for paid and non-paid work experience, hours worked per week, month and year of employment for each job title listed, annual salary, and description of job duties. Include name and address of employer; supervisor name and telephone number. Additional information on what to include can be found here. Your experience needs to address every required qualification.
  
  
  
  
  
  
  
  Additional Documentation, if applicable:
  
  1. Cover Letter
  
  
  
  
  2. Veterans' Preference Documentation: If you are a veteran with preference eligibility and you are claiming 5-point veterans' preference, you must attach a copy of your DD-214 Member Copy 2 or 4 showing you were honorably discharged. If you are claiming 10-point veterans' preference, attach an SF-15, Application for 10-Point Veterans' Preference in addition to the proof required by that form (i.e. VA letter). You may not be awarded preference if you do not attach the correct Veteran Documentation as specified above.
  
  
  
  
  3. CTAP/ICTAP Documentation: If you are applying under CTAP or ICTAP, you MUST submit proof of eligibility under 5 CFR 330.602(a) for CTAP and 5 CFR 330.704 for ICTAP. This includes a copy of the agency notice, a copy of your most recent performance rating, and a copy of your most recent SF-50 (Notification of Personnel Action) showing your position, grade level, and duty location. Please annotate your application to reflect that you are applying as a CTAP or ICTAP eligible.
  
  
  
  4. College Transcripts: Please refer to the education section above for additional information. Unofficial transcripts are acceptable. A copy of your official transcripts may be required if you are selected.
  
  
  
  Failure to submit any of the above-mentioned required documents may result in loss of consideration due to an incomplete application package. It is your responsibility to ensure all required documents have been submitted
  

  If you are relying on your education to meet qualification requirements:
  

  Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
  

  Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
  

• How to Apply

  
  
  Note on Expanded Telework Posture: Due to COVID-19, the USFWS is currently in an expanded telework posture. If selected, you may be expected to temporarily telework, even if your home is located outside the local commuting area. Once employees are permitted to return to the office, you will be expected to report to the duty station listed on this announcement in accordance with the Department's reentry procedures provided by your Servicing Human Resources Office. At that time, you may be eligible to request to continue to telework one or more days per pay period depending upon the terms of the Department of the Interior's telework policy.

  
  

  Review the appointment eligibility criteria in the application preview linked below. The eligibility section of the application allows you to choose how you wish to be considered for this vacancy announcement. You will ONLY be considered for the eligibilities that you select "yes" to and submit the required supporting documentation, as listed in the Required Documents section or the application text.
  

  Click 'Apply' to create an account or log in to your existing USAJOBS account.

  
  

  • Follow the prompts to complete the announcement questionnaire and upload required documents. To preview the announcement questionnaire, click https://apply.usastaffing.gov/ViewQuestionnaire/11653988.

  
  

  • Please ensure you check the acknowledgement checkbox then click the Submit Application button to submit your application.

  
  

  • Applications must be received by 09/30/2022 to receive consideration by 11:59pm ET.

  
  

  • After submitting an online application, you will be notified whether or not you are required to take additional online assessments through the USA Hire Competency Based Assessment system. This message will be delivered to you via email notification. The email may be routed to your "Spam" or "Junk" folder.

  
  

  • If you are asked to take the USA Hire Competency Based Assessments, you will be presented with a unique URL to access the USA Hire system. Access to USA Hire is granted through your USAJOBS login credentials. Be sure to review all instructions prior to beginning your USA Hire Assessments. Click here for Computer System Requirements
    

  • Note, set aside at least 3 hours to take these assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue at a later time, you can re-use the URL sent to you via email and also found on the Additional Application Information page that can be located in the application record in your USAJOBS account.

  
  

  • To update your application, including supporting documentation, at any time during the announcement open period, return to your USAJOBS account (https://usajobs.gov). There you will find a record of your application, the application status, and an option to Edit my application. This option will no longer be available once the announcement has closed.

  
  

  • To verify the status of your application both during and after the announcement open period, log into your USAJOBS account at https://www.usajobs.gov. On the Home page, scroll down and locate your job application. Once the job has been located, click the "Track this application" link on the right under the application date. The page will refresh to display the Agency's Application Information page where you can scroll down and review any notifications the agency has sent you. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/.

  
  

  
  

  For information on what each Application Status means, visit: USAJOBS Help Center | How to see your application status

  
  

  To verify the status of your application both during and after the announcement open period, log into your USAJOBS account: https://my.usajobs.gov/Account/Login. All of your applications will appear on the Welcome page. The application record in your USAJOBS account provides an Additional Application Information page that provides information regarding the documentation you submitted and any correspondence we have sent related to this application, including the invitation to take the USA Hire assessment. The Application Status will appear along with the date your application was last updated.

  
  

  Agency contact information

  
  

  Human Resources Staffing Division
  

  Phone

  
  

  833-512-0482
  

  Email

  
  

  [email protected]
  

  Address

  
  

  Division of Human Resources
  
  Division of Human Resources
  
  300 Westgate Center Drive
  
  
  Hadley, MA 01035
  
  US
  

  
  

  Next steps

  
  

  Based on your application and your responses to the application questionnaire, you may be presented with instructions on how to access the USA Hire system to complete the online assessments. The online assessments must be completed within 48 hours following the close of this announcement. You will have the opportunity to request a testing accommodation for the assessment should you have a disability covered under the Americans with Disabilities Act (ADA).
  
  
  
  Your assessment results will be kept on record for one year and used toward future positions for which you might apply that require the same assessments.
  
  
  
  To be considered for the position, you must meet all qualifications, including meeting or exceeding the cut score on the required assessments.
  
  
  
  Once you submit all the required documents and the online application in USAJOBS, you will receive an acknowledgement email that your submission was successful. After the evaluation process is complete, you will be notified of your status and/or referral to the hiring official. If further evaluation or interviews are required, you will be contacted by the hiring official.
  
  
  
  You will be notified if this job is filled or canceled. Timelines for this process vary widely.
  
  
  
  You may check the status of your application at any time by logging in to your USAJOBS account as we will not be responding to inquiries about the status of applications as long as the system has been updated.

  
  

• Fair and Transparent

  
  

  The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
  

  • Equal Employment Opportunity (EEO) Policy
    
  • Reasonable accommodation policy
    
  • Financial suitability
    
  • Selective Service
    
  • New employee probationary period
    
  • Signature and false statements
    
  • Privacy Act
    
  • Social security number request
    

Required Documents

Clarification from the agency

Open to all U.S. Citizens. ICTAP/CTAP eligibles.