FT Customer Care Agent - Work From Home

[Customer Service / Fully Remote] - Anywhere in U.S.
/ Competitive pay / Company paid medical and vision for employees and dependents / PTO - As a Customer Care Agent you'll:
Assist customers with phone, chat, and email inquiries regarding product questions, service questions, billing problems, and general client concerns; Be responsible for maintaining a high level of professionalism with customers and working to establish a 'WOW Experience' with each interaction; Update customer information within Salesforce during and after each customer contact; Stay updated on product knowledge and take initiative to expand industry knowledge.
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