Strategic Engagement Program Manager - GFE - REMOTE

Splunk Remote
engagement program manager manager remote splunk sales data engagement tools team drive marketing management
November 19, 2022
Splunk
Miami, FL

Envision providing the knowledge, coaching, tools and inspiration to forever change the career trajectory of hundreds of sales professionals at Splunk and elevate the sales profession. Do you have a passion for ensuring that people have the right skills to excel in their job and the support they need to reach their career potential?


Role


We are looking for a motivated and experienced Strategic Engagement Manager to join our team! You will be responsible for providing leadership and direction across sales enablement programs to achieve the company's growth and transformation. You will drive the transition to Use-Case selling with use cases aligned to customer journey, product and domain expertise and Splunk go-to-market operating strategies.


In this role you will identify and leverage data and insights to program manage opportunities to drive engagement and build enablement plans that are core to the business strategy. You have passion for helping others succeed and the desire to collaborate on the design, delivery and reinforcement of high-impact enablement solutions for our Splunk Global Field Sales teams. You will partner with cross-functional business teams across the sales, product, marketing and Go-to-Market Operations organizations to evaluate existing selling programs and processes and drive overall improvements.


The ideal candidate is motivated by learning programs, skills development and leadership coaching. They accept change and are comfortable navigating through ambiguity and driving large organizational change. Talent and learning analytics are a big part of this job and this person will be responsible for tracking/ measuring and reporting results to key collaborators and leaders.


Responsibilities


You are an individual contributor but a born leader and will guide and motivate a team of both cross-functional and enablement resources to execute on Strategic Sales Engagements across the Splunk sales ecosystem and customers. You will demonstrate your experience in enterprise-level project and program management, operating in a pre-sales environment in addition to shaping and scoping large and sophisticated implementation projects. You will lead and track all engagement metrics while providing regular reporting across the organization to key stakeholders. You will help define an improved business process for tracking customer engagement on Salesforce and build and implement a formal QA process that include leading discovery sessions.


You will document business requirements and perform QA for customer facing programs through the lens of the seller and anticipate needs and position enablement, support and other solutions that may be needed for a successful customer experience. You excel in analytical & problem solving skills along with a data driven approach and have the ability to thrive in a high velocity, highly dynamic work environment and go above and beyond by anticipating needs and work to resolve potential issues before they become problematic. You have experience in implementing and enforcing program practices that set proper expectations with team members and stakeholders and then deliver on those expectations. You will help identify gaps in existing processes and collaborate with cross-functional business teams across all segments, roles and Theaters to bridge the gaps and improve processes at scale.


A core responsibility is to successfully partner with internal subject matter experts (GTM Operations, Product, Product Marketing, Marketing, Legal, Finance,, Sales Management & Reps) to complete Revenue Enablement Programs strategy. You will collaborate with experts across the field sales ecosystem to establish & create assessment and evaluation strategies to measure the efficacy and return on investment of the Splunk Simplified Selling Program; partner closely with Go-To- Market Operations, Sales Teams/ Leaders and Product Marketing.


Requirements




  • 5+ years of proven experience driving sales effectiveness programs and developing strategic engagement program for sales organizations




  • 5+ years sales experience preferred




  • Experience with technical SaaS platforms and products




  • Excels in execution, prioritizing and meeting swift deadlines in a fast pace, and constantly evolving environment




  • Outstanding presentation, written, and oral communication skills, including the ability to adapt content on the fly based on audience engagement




  • Highly organized, detail oriented and self-directed




  • Expert in Google Applications, Smartsheet (or other project management tools), and familiarity with Salesforce or similar CRM




  • Experience using standard eLearning tools (MindTickle, Articulate, Brainshark, etc.) and web-based meeting tools (Zoom, WebEx, LiveMeeting, etc.) to build instructionally sound learning programs is desired




  • Project management skills (PMI certified a plus)




  • Location: San Francisco, San Jose, Plano and/ or REMOTE




We value diversity, equity, and inclusion at Splunk and are an equal employment opportunity employer. Qualified applicants receive consideration for employment without regard to race, religion, color, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, marital status, age, physical or mental disability or medical condition, genetic information, veteran status, or any other consideration made unlawful by federal, state, or local laws. We consider qualified applicants with criminal histories, consistent with legal requirements.


Note: Splunk provides flexibility and choice in the working arrangement for most roles, including remote and/or in-office roles. We have a market-based pay structure which varies by location. The base pay for this position is dependent on work location as set out below, as well as the knowledge, skills and experience of the candidate. In addition to base pay, this role is eligible for bonus and benefits, and may be eligible for equity.


Base Pay Range


SF Bay Area, Seattle Metro, and New York City Metro Area


Base Pay Range: $124,000 - 170,500 per year


California (excludes SF Bay Area), Washington (excludes Seattle Metro), Washington DC Metro, and Massachusetts


Base Pay Range: $116,000 - 159,500 per year


All other cities and states excluding California, Washington, Massachusetts, New York City Metro Area and Washington DC Metro Area.


Base Pay Range: $104,800 - 144,100 per year


About Splunk


Splunk was founded to pursue a disruptive new vision: make machine data accessible, usable and valuable to everyone. Machine data is one of the fastest growing and most complex areas of big data-generated by every component of IT infrastructures, applications, mobile phone location data, website clickstreams, social data, sensors, RFID and much more.


Splunk is focused specifically on the challenges and opportunity of taking massive amounts of machine data, and providing powerful insights from that data. IT insights. Security insights. Business insights. It's what we call Operational Intelligence.


Since shipping its software in 2006, Splunk now has over 13,000 customers in more than 110 countries around the world. These organizations are using Splunk to harness the power of their machine data to deepen business and customer understanding, mitigate cybersecurity risk, prevent fraud, improve service performance and reduce costs. Innovation is in our DNA - from technology to the way we do business. Splunk is the platform for Operational Intelligence!


Splunk has more than 2,700 global employees, with headquarters in San Francisco, an office in San Jose, CA and regional headquarters in London and Hong Kong.


We've built a phenomenal foundation for success with a proven leadership team, highly passionate employees and unique patented software. We invite you to help us continue our drive to define a new industry and become part of an innovative, and disruptive software company.


Benefits & Perks: Wow! This is really cool!


SF Only


Medical, full company paid Dental, Vision and Life Insurance, Flexible Spending and Dependent Care Accounts, Commuter Accounts, Employee Stock Purchase Plan (ESPP), 401(k), 3 weeks of PTO, sick leave, stocked micro kitchens in Splunk offices, catered lunches on Mondays, catered breakfast on Fridays, basketball hoops, ping pong, arcade games, BBQ's, soccer, "Fun Fridays".


Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.


Non SF


Medical, full company paid Dental, Vision and Life Insurance, Flexible Spending and Dependent Care Accounts, Commuter Accounts, Employee Stock Purchase Plan (ESPP), 401(k), 3 weeks of PTO and sick leave. Our work environments vary by location however we believe in hosting amenities and fun activities to fuel our energy. You may find fully stocked micro kitchens, catered lunches on Mondays and breakfast on Fridays, basketball hoops, ping pong, arcade games, BBQ's, soccer and "Fun Fridays".


This isn't a job - it's a life changer - are you ready?


Individuals seeking employment at Splunk are considered without regards to race, religion, color, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, marital status, age, physical or mental disability or medical condition (except where physical fitness is a valid occupational qualification), genetic information, veteran status, or any other consideration made unlawful by federal, state or local laws. Click here to review the US Department of Labor's EEO is The Law notice. Please click here to review Splunk's Affirmative Action Policy Statement.


Splunk does not discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Please click here to review Splunk's Pay Transparency Nondiscrimination Provision.


Splunk is also committed to providing access to all individuals who are seeking information from our website. Any individual using assistive technology (such as a screen reader, Braille reader, etc.) who experiences difficulty accessing information on any part of Splunk's website should send comments to ~~~. Please include the nature of the accessibility problem and your e-mail or contact address. If the accessibility problem involves a particular page, the message should include the URL of that page.


Splunk doesn't accept unsolicited agency resumes and won't pay fees to any third-party agency or firm that doesn't have a signed agreement with Splunk.


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