Manager-Digital Product Solution Design

You Lead the Way. We've Got Your Back.

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we are supporting our customers' financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what is possible - and we are proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day.

We are focused on providing the best customer experience everyday through a differentiated set of products and services. With our mix of assets like rewards, benefits, members only perks, we are re-imagining how commerce and experiences converge in a more modern, digital, and connected world.

Enterprise Data Governance & Platforms (EDGP) is part of the larger Enterprise Digital and Data Solutions (EDDS) organization. EDGP improves the customer experience and drives business growth through robust enterprise-wide data policies and governance and enabling a data-driven culture, while developing digital and data platforms that provide insightful customer relationships and allow users to leverage enterprise-wide data capabilities.

The Enterprise Data Platforms (EDP) organization is part of the American Express Enterprise Digital and Data Solutions (EDDS) Group. EDP manages the Big Data Ecosystem which helps to centralize data across the company with built-in governance and democratization of access to a broad user community. The team is driving the future of our business by building products and platforms that delivers trusted and quality data for decision science processes, big data applications and analytical users.

We are looking for a Product Manager for our Data Platform Solutions team within the Enterprise Data Platforms organization. This role works closely with Business, Technology, and Infrastructure partners to address user challenges and drive solutions to modernize the enterprise data platform.

Primary Responsibilities:

• Understand the current on-prem big data platform landscape, architect the target state architecture, and execute the modernization roadmap to public cloud infrastructure.
• Collaborate with product teams, solution team and technology partners to deliver customer centric solutions best tailored to AXP colleague and customer needs.
• Champion an external perspective in delivering solutions via a deep understanding of the external landscape; inspire and infuse external perspective across workstreams to modernize the platform.
• Drive large-scale enterprise programs such as Cloud transformation where developing data and migration strategy is required.
• Develop presentations and communicate with various levels of leadership across the enterprise.
• Identify needs, opportunities, gaps, and resolve customer challenges with EDP product offerings and enhancements.

• 3+ years of product owner experience in driving agile development processes to deliver new product asks.
• Knowledge of big data platform architecture, data management and newer developments in the industry.
• Highly organized and self-motivated individual who can combine problem-resolution, and critical thinking to apply a business lens to design customer-obsessed solutions.
• Inherent customer focus with an ability to interact with leaders at all levels of the organization.
• Possess a unique blend of business and technical savvy, excellent communication & collaboration skills; ability to build relationships, influence decisions, and inspire cross-functional teams to deliver on shared objectives.
• Confidence in decision-making in complex & ambiguous situations; comfortable troubleshooting and aligning conflicting interests.
• Degree in STEM fields with work experience in information management, strategy, or the payments business.

Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Considerations for sponsorship:

Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.