Assoc tech support analyst

Job Description

The Technology Support Analyst Associate-Simulation Tech will provide operational support for experiential learning in the Grace Center programs.

Responsible for preparing, transitioning, problem-solving, and maintaining healthcare simulation environments to include but not limited to manikins, clinical supplies, computers, and related materials, as well as the documentation involved.

Works effectively with the Grace Center Technology Manager and the Simulation Nurse Faculty.

Job Family

Information Technology

Edson Grace Center

Full-Time / Part-Time

VP Code

VP / EXEC VICE PROV DPC

Open

Grant Funded Position

This is not a grant funded position and is not contingent on future grant funding.

Salary Range

$18.75 - $20.00 per hour; DOE

Close Date

09-June-2022-EXTENDED

Essential Duties

• Flexible schedule to potentially include nights and weekends.


• Physical set up and takedown of a variety of healthcare simulation manikins and clinical lab environments with extreme attention to detail as assigned.


• Restocks supplies, as needed in the various simulation / lab suites located in three Mercado Center buildings, on the downtown Phoenix campus.



• Supports staff and faculty during the planning and running of simulation events preparing, applications, props placement, and moulage set up to create a realistic healthcare setting.


• Maintains (AV) media, computers, simulators, task trainers, and other necessary technologies utilized by the department.


• Maintains records of supplies, and departmental equipment inventory as well as the maintenance of the assets of the department.


• Utilizes departmental specific software, databases, and websites as directed.


• Assists with program software to model simulators’ physiological responses to instructor specifications.


• In consultation with the Technology Manager, develops scheduling plans for repair and maintenance that accommodates the changing needs of the department.

Minimum Qualifications

Associates degree in technology or related field AND one year experience providing information technology services; OR, three years’ experience providing information technology services;

OR, any equivalent combination of experience and / or education from which comparable knowledge, skills and abilities have been achieved.

Certificates from recognized programs that indicate mastery of tools and techniques relevant to the assignment may substitute for up to six months of experience.

Desired Qualifications

• Evidence of an Associate or Bachelors degree in healthcare technology or education.


• Experience in healthcare simulation.


• Evidence of effective interpersonal, organizational, planning, team-building, and problem- solving skills.


• Evidence of effective communication skills.


• Experience in working in a team environment.


• Experience in work that requires to attend to detail.

Working Environment

• Activities are performed in an environmentally controlled office setting subject to extended periods of sitting, keyboarding, and manipulating a computer mouse.


• Required to stand for varying lengths of time and walk moderate distances to perform work.


• Occasional bending, reaching, lifting, pushing and pulling up to 25 pounds.


• Regular activities require ability to quickly change priorities which may include and / or are subject to resolution of conflicts.


• Communicate to perform essential functions.


• Flexible schedule to potentially include nights and weekends.



Last updated : 2022-06-03