Remote Customer Service Technical Support Product Expert

VirtualVocations Remote
remote remote customer service customer service technical technical support expert technical technical support software electronics manufacturer remote remote customer service
January 24, 2023
VirtualVocations
Pueblo, CO
FULL_TIME
An electronics manufacturer is filling a position for a Remote Customer Service Technical Support Product Expert.

Must be able to:
Engage customers via phone and email to resolve customer issues
Solve problems for customers when an order, transaction, or experience doesn't go as planned
Develop a thorough knowledge of our online platform
Applicants must meet the following qualifications:

Experience within a fast-paced environment
Excellent written and verbal communication skills
Intermediate computer skills including software technical support supporting software platforms
Experience with Hubspot, Jira, and Salesforce
Experience in PCB design or manufacturing
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