REMOTE Call Center Representative
Confidential
Remote
remote
call center
representative
remote
call center
representative
team
resolving
technical
technical issues
complaints
knowledge base
customer service
January 30, 2023
Confidential
Dallas, Texas
We are seeking a Remote Call Center Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.
Responsibilities:
- Handle customer inquiries and complaints
- Provide information about the products and services
- Troubleshoot and resolve product issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
Qualifications:
- Previous experience in customer service, sales, or other related fields
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
by Jobble
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