Assistant Operations Manager

Assistant Operations Manager

National traffic data collection firm is seeking an experienced, responsible, extremely organized, and driven professional in Rochester, NY. We are a growing and fast paced company looking for career-focused professionals to become part of our motivated team. Industry experience is not required.

The chosen applicant will be responsible for assisting NYS Operations with the following:

• Field Manager supervision
• Staff hiring, training, and employee management
• Scheduling
• Auditing (both on and off the field)

• Addressing field related issues
• Maintaining communication between both field staff and office staff
• Staff Forecasting
• Conducting Inventory

• Payroll preparation, auditing, and submission
• Potential travel
• Potential Field Work and/or Field Training
• Project Management
• Other administrative duties.

This is not an all-inclusive list. The Assistant Operations Manager will work closely with the Managers to actively determine goals and priorities throughout each season.

Client driven communication will revolve around estimation details, general project updates, and managing expectations. Candidates must be well spoken and comfortable communicating with clients and team members regularly over the phone. In addition, there will be inter-departmental coordination to ensure that approved projects meet scheduled delivery dates.

Candidates should have strong supervisory skills along with the ability to work with various levels of personnel. We are rapidly expanding but not at the expense of our strong commitment to exceptional quality. Our fast paced environment requires advanced organizational techniques as well as extreme attention to detail in order to successfully manage a multitude of ongoing projects. Candidates must be able to work independently.

Our team members take tremendous pride in their performance. They are dedicated to developing their own careers and setting a quality standard for others to follow. We grow and prosper based on the quality of those we hire.

Our success nationwide can be attributed to 2 primary factors; excellent customer service and superb data quality.

Qualifications Include:

• Intermediate Microsoft Outlook email, calendar, and task reminder experience
• Intermediate Microsoft Excel and Microsoft Word Experience
• Experience in customer service
• Supervisory experience managing teams of 5 or more
• Project Management Experience
• Bachelor’s degree
• Open availability to include occasional weekends and evening shifts
• Ability to travel

Work Experience Should Include:

• 3 Years work experience in a relevant role

What does it take to be successful:

• High level of integrity and honesty
• Optimism, calmness and flexibility
• High Energy
• Quality driven
• Ability to create friendly but firm rapport with employees
• Outstanding Organizational skills and extreme attention to detail

Job Type: Full-time

Job Type: Full-time

Pay: From $47,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Rochester, NY: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location