IT Manager

Enterprise Holdings Remote
manager management team enterprise car rental transportation rent manager identifying application development mobility solution vehicles
November 20, 2022
Enterprise Holdings
Saint Louis, Missouri
FULL_TIME
Enterprise Holdings is the world’s largest car rental operator and an industry leader in mobility and technology. We’re one of the top global travel companies, ranking ahead of many airlines and most cruise lines and hotels. And no matter what transportation challenges our customers face, we have an innovative solution.


We operate the Enterprise Rent-A-Car National Car Rental and Alamo Rent A Car brands via more than 9,500 fully staffed neighborhood and airport offices, including franchisee branches, in nearly 100 countries and territories.


Through this robust global network, we operate a fleet of nearly 1.7 million vehicles and provide a comprehensive portfolio of transportation solutions, including car rental, carsharing, vanpooling, car sales, truck rental, vehicle-subscription and affiliated fleet management services. As a total mobility provider, we serve the needs of a wide variety of customers, businesses, government agencies and organizations every day.


At the center of it all, our dedicated IT teams innovate, design and develop the technology that is redefining how customers rent, buy and share vehicles from our family of brands. Here, you will be part of a diverse and talented team that creates and delivers powerful technology solutions for our customers and employees across the world with the resources and support to develop in a variety of career paths.


As an Enterprise employee, we offer an excellent package with market-competitive pay, comprehensive healthcare packages, 401k matching & profit sharing, schedule flexibility, work from home opportunities, paid time off, and organizational growth potential.


This position is open to candidates who wish to work from home (WFH). Employees who choose virtual / remote work should have an adequate space to serve as their home office. #LI-REMOTE


Responsibilities:


The Rental Operations Strategic Delivery department is responsible for the development of strategic solutions that enable business capabilities for our network of car and truck rental branches worldwide. In this role, you will lead teams responsible for solution development of new React client applications. As an IT Manager, you engage and interact with a variety Client, API, Service and Product teams to enable new capabilities of the solutions we are developing in alignment with our Cloud and IT strategies. The technologies used include a mixture of React, Java, Android, Oracle, and on-prem and AWS cloud-based servers. Now is an exciting time to be part of this team as we are growing our portfolio of innovative rental solutions that support consistent and reliable experiences for our customers in an evolving transportation landscape.


As an IT Manager, you will be responsible for managing the execution of operational, tactical, and strategic activities on a day-to-day basis. This position is responsible for determining time and resources needed to complete assignments and leads team members in prioritizing and completing assigned tasks and projects, as well as identifying and resolving roadblocks, determining timelines, raising risks and identifying solutions. This position is also responsible for people management activities including career planning/support, training, interviewing, hiring, rewarding, disciplining, and conducting performance and salary reviews.


Additional responsibilities include collaborating with other IT teams to understand production support requests and project requirements, identifying staffing needs, helping to oversee the implementation and deployment of team projects and new technology, and on-call management.


Equal Opportunity Employer/Disability/Veterans


Qualifications:


Required:

  • Must be presently authorized to work in the U.S. without a requirement for work authorization sponsorship by our company for this position now or in the future

  • The IT Manager position typically requires 6 or more years of related application development experience

  • Strong knowledge of the software development life cycle processes e.g. Lean/Agile methodologies

  • Experience in people management activities, including career planning/support, training, interviewing, hiring, rewarding, disciplining, and performance and salary review

  • Experience leading and mentoring technical professionals

  • Proven ability to motivate and direct teams to accomplish goals

  • Prior experience defining and managing IT projects

  • Must have strong leadership qualities, with the ability to establish and maintain solid working relationships with subordinates, peers, management and teams/departments within the IT organization

  • Must have strong personal management skills emphasizing time management, organization and attention to detail

  • Must have excellent problem solving and analytical skills, with the ability to define problems, collect data, establish facts and draw valid conclusions

  • Must be able to work independently with a sense of urgency to accomplish department / project tasks

  • Excellent communication skills, both verbal and written, including good listening skills

  • Must demonstrate the ability to achieve results through others

  • Must be committed to incorporating security into all decisions and daily job responsibilities

Preferred:

  • Bachelor's degree in Computer Science, Computer Information Systems, Management Information Systems, or related field preferred

  • Experience with full-stack or front-end web application development

  • Prior experience managing application development teams

  • Experience managing in a matrixed reporting structure

  • Experience with Atlassian Confluence and Jira tools

  • Experience with any of the following is a plus:

    • Knowledge of API and service-oriented architecture (SOA)

    • Experience working in AWS environment

    • Participating or facilitating production outage troubleshooting sessions and providing root cause explanations to leadership

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