Principal Salesforce Engineer (Remote) (Dallas, TX)
CarMax
Remote
salesforce
engineer
remote
salesforce
team
digital
customer experience
learning
technical
engineers
research
tools
learning quickly
August 13, 2023
CarMax
Texas
8117 - Dallas Technology Hub - 5830 Granite Parkway, Plano, Texas, 75024
CarMax, the way your career should be!
About this job
At CarMax, we are industry disruptors. At the heart of our innovation is new digital products. Working on many different aspects of the customer experience, our Principal Engineers research and discover new opportunities and shape products to fulfill them. From inception to completion, you will develop tools and technology, learning quickly from our spirit of experimentation. You will have a direct impact on improving the performance of our business and ensuring customers can buy the vehicles they want in a way that is right for them!
About this job
At CarMax, we are industry disruptors. At the heart of our innovation is new digital products. Working on many different aspects of the customer experience, our Principal Engineers research and discover new opportunities and shape products to fulfill them. From inception to completion, you will develop and utilize tools and technology, learning quickly from our spirit of experimentation. You will have a direct impact on improving the performance of our business and ensuring customers can buy and sell the vehicles they want in a way that is right for them!
What you will do - Essential Responsibilities
This Engineer will provide our CarMax associates with an optimal and seamless Salesforce experience. You will be part of the Platform Operations team dedicated to supporting our Product Teams and other Partners in developing and maintaining their Salesforce applications. You will be experienced in complex integrations as part of the Salesforce Ecosystem, and you will be highly proficient in detecting, isolating, and triaging potential platform or application issues.
Purpose of the role
It takes a passion for technology to develop and support ground-breaking products. Working collaboratively and creatively as part of a dedicated Salesforce Platform team, you will be supporting the acceleration of our Product Team's delivery, all while encouraging additional Product Teams to onboard and begin delivering solutions quickly and without technical debt. You will ensure that new functions and features are stable, supportable, and can employ best-in-class SRE concepts.
You will provide the engineering experience required by the Platform Operations Team. Your technical and Salesforce experience will already have taught you what it takes to successfully provide and support multiple teams in making rapid releases. You will possess the strong leadership, relationships and communication that is crucial.
You know how to deliver technical solutions that enhance business value. Creative, curious, and highly analytical, you never stop learning and thrive on constant change in the digital marketplace.
Qualifications and Requirements
Preferred Qualifications
About CarMax
CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.
Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For�.
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
Our Commitment to Diversity and Inclusion:
CarMax is committed to bringing together people from different backgrounds and perspectives, providing employees with a safe, welcoming, and inclusive work environment.
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, gender expression, genetic information, national origin, protected veteran status, disability status, and any other characteristics protected by law.
Remote Work:
Work location is flexible if approved by the Company except that position may not be performed remotely from Hawaii or Colorado
Sponsorship Note:
Candidates must be legally authorized to work for any U.S. employer on a full-time basis. Sponsorship will be considered for this specific role
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
CarMax, the way your career should be!
About this job
At CarMax, we are industry disruptors. At the heart of our innovation is new digital products. Working on many different aspects of the customer experience, our Principal Engineers research and discover new opportunities and shape products to fulfill them. From inception to completion, you will develop tools and technology, learning quickly from our spirit of experimentation. You will have a direct impact on improving the performance of our business and ensuring customers can buy the vehicles they want in a way that is right for them!
About this job
At CarMax, we are industry disruptors. At the heart of our innovation is new digital products. Working on many different aspects of the customer experience, our Principal Engineers research and discover new opportunities and shape products to fulfill them. From inception to completion, you will develop and utilize tools and technology, learning quickly from our spirit of experimentation. You will have a direct impact on improving the performance of our business and ensuring customers can buy and sell the vehicles they want in a way that is right for them!
What you will do - Essential Responsibilities
This Engineer will provide our CarMax associates with an optimal and seamless Salesforce experience. You will be part of the Platform Operations team dedicated to supporting our Product Teams and other Partners in developing and maintaining their Salesforce applications. You will be experienced in complex integrations as part of the Salesforce Ecosystem, and you will be highly proficient in detecting, isolating, and triaging potential platform or application issues.
- Collaborate with partners in Technology, Product Management and Systems Architecture to influence the development of robust and scalable solutions, to include monitoring and alerting at any sign of degradation in those applications.
- Be fully versed in modern DevOps best practices including CI/CD to utilize automated pipelines to deploy to multiple Salesforce sandboxes and production.
- Stay on top of Salesforce and industry trends and best practices to continuously improve what we do and ensure our customer experience is the best it can be.
Purpose of the role
It takes a passion for technology to develop and support ground-breaking products. Working collaboratively and creatively as part of a dedicated Salesforce Platform team, you will be supporting the acceleration of our Product Team's delivery, all while encouraging additional Product Teams to onboard and begin delivering solutions quickly and without technical debt. You will ensure that new functions and features are stable, supportable, and can employ best-in-class SRE concepts.
You will provide the engineering experience required by the Platform Operations Team. Your technical and Salesforce experience will already have taught you what it takes to successfully provide and support multiple teams in making rapid releases. You will possess the strong leadership, relationships and communication that is crucial.
You know how to deliver technical solutions that enhance business value. Creative, curious, and highly analytical, you never stop learning and thrive on constant change in the digital marketplace.
Qualifications and Requirements
- 5+ years of full stack application development experience required.
- 8+ years of experience implementing Salesforce custom applications for sales, service, or business office users using the Apex language.
- Solid understanding of Salesforce custom application design including knowledge of limits, throttling, security, certificates, APIs, etc., on the Salesforce platform.
- Experience working with and utilizing DevOps practices
- Experience with agile development teams and practices.
- Strong communication skills, both oral and written.
- Strong interpersonal skills. Proven skills and experience mentoring internal and external team members is expected.
- Strongly proficient in analysis, problem solving and the triage of applications. Working with multiple teams to isolate problems quickly.
- Bachelor's Degree in Computer Science, Decision Science, Engineering, Statistics, or a related field, or equivalent alternative education, skills, and/or practical experience is required.
Preferred Qualifications
- Experience with Salesforce Managed Packages
- Experience with Apex and Lightning frameworks
- Experience with an API first design paradigm and cloud based hosting
- Experience with Salesforce customization and administration
- Experience with DX
- Experience using Splunk
- Both Salesforce Admin and Developer Certifications preferred
- Experience with .NET, Azure platform, and ADO is a plus
- Experience as a software developer working with product teams.
About CarMax
CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.
Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For�.
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
Our Commitment to Diversity and Inclusion:
CarMax is committed to bringing together people from different backgrounds and perspectives, providing employees with a safe, welcoming, and inclusive work environment.
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, gender expression, genetic information, national origin, protected veteran status, disability status, and any other characteristics protected by law.
Remote Work:
Work location is flexible if approved by the Company except that position may not be performed remotely from Hawaii or Colorado
Sponsorship Note:
Candidates must be legally authorized to work for any U.S. employer on a full-time basis. Sponsorship will be considered for this specific role
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
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