Corp Inside Solutions Engineer

Job Summary

The Corp Inside Solutions Engineer will work as a technology generalist who will be customer facing and will uncover and develop opportunities. The Corp Inside Solutions Engineer will take a consultative approach to data center, edge, core, cloud, security, and will understand how that technology enables business.   The Corp Solutions Engineer will report to a Solutions Director or a Regional Solutions Manager.  This position is currently remote, but will be required to report to the Austin, TX location.

About Us

Founded in 1989, SHI International is an $11 billion global provider of IT solutions and services. SHI currently has 5,000 employees worldwide.

To learn more about SHI International Corp, visit our website: www.shi.com/careers

What SHI Can Offer:

• World Class Facility includes on site gyms and cafeterias


• Ongoing opportunities for personal and professional growth and development due to our strong promote from within philosophy


• Work in an up-beat, creative, and fun environment


• Benefits including medical, vision, dental, 401K, and flexible spending

Responsibilities

Includes but not limited to: 

• Responsible for the Solution Practice sales quota in their territory/pod  


• Take ownership of the sales pipeline for Solution Practice opportunities by engaging where appropriate, following up with prospects to discover, defend and acquire new business

• Engage with customers to ensure account retention and penetrate multiple lines of sales entry for Data Center, Cloud, Network, Security, Collaboration and Services business in existing accounts   


• Collaborate, develop and execute strategy for top prospects with the sales team to discover, grow and acquire new business  


• Ongoing training and Learning to understand the company services offerings in all solution practice areas by attending company training and expanding knowledge though self-study  


• Collaborate and engage with multiple layers of contacts within an organization, including but not limited to CIO, IT Directors, CTO, Application Managers, etc.  


• Collaborate with sales teams and drive the sales process of the solution, including identifying the opportunity, qualifying, forecasting, decision making criteria, and closing  

• Builds the region/territory based on strategic account planning done in collaboration with the account executive and extended team  


• Demonstrates leadership to ensure that the company’s recommended solutions are comprehensive, achieve customer expectations and meet customer business needs and planning  


• Build strong relationships and trust with the technical decision maker, executive stake holders   and own the technical side of customer relationships 


• Focused on delivering a world class customer experience according to company standards.   


• Develop relationships with Local Technology Community (MFG’s and SI Partners), and the appropriate customer technical personnel to establish market credibility and ensure the sales team understands the customer's on-going needs

• Educate and develop sales teams on technical selling, product training, services and technology trends by taking advantage of office hours, setting up formal training and relationship building  


• Educate customers with product training and positioning technical solution sales cycle management  


• Mentor and guide Technology Advisors in the Advanced Solutions Group 

Qualifications

• Bachelor’s degree or equivalent work experience  


• Disaster recovery solutions: backup/recovery, mirroring, active/standby, active/active 


• Experience with Disaster Recovery, Business Continuity and High Availability Solutions (backup/recovery, mirroring, active/standby, active/active, clustering) 


• Strong knowledge of Virtualization technologies, Hypervisors, server and desktop virtualization (i.e. VMware, Hyper-V, Citrix, VDI) 


• Expertise in mainstream technologies to include: Dell/EMC, NetApp, HPE, Cisco, Palo Alto, Pure Storage, Azure and AWS 

• Experience with Public and Private Cloud Solutions 


• Ability to train and disseminate information within an Area or Operation. 


• Consultative approach to cloud, virtualization, storage, networking, and servers technology 


• Proficient with Microsoft Office Products Visio, PowerPoint, Excel, Word 

#Corp

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Required Skills

• Possess a real passion for technology 

• Outstanding written and verbal communication  


• Excellent negotiation skills 


• Excellent Presentation Skills  


• Ability to work effectively, add value as a team member and assume a leadership role for the team. 


• Ability to train and disseminate information within an Area or Operation.  

• Ability to resolve and close complex technical and selling situations  


• Ability to work effectively within all levels of an organization, both internally and externally 


• Ability to work both individually and in a team environment 


• Must be results driven with a strong sense of urgency 


• Attention to detail, organization, and follow up skills are critical  

• Initiative to research and resolve problems with a positive attitude 


• Exceptional time management     


• Demonstrated technical and consultative skills 

Preferred Skills: 

• Ability and desire to work within a team environment, and at times independently 


• Excellent written and verbal communication skills 


• Ability to communicate complex subject matter – both verbally and written  


• Strong problem solving, organizational, and time management skills 

• Management/Leadership Skills  


• Ability to motivate and mentor  

Unique Requirements

• Extended hours are required to complete some special projects  

Additional Information

•FLSA Status: Exempt

Equal Employment Opportunity – M/F/Disability/Protected Veteran Status