Senior Software Engineer-Salesforce

Marriott has over a dozen Salesforce orgs, including one of the largest Salesforce implementations by number of users with the Empower platform used by over 100,000 associates across Hotels, Customer Engagement Centers, and Sales teams. We are looking for a motivated and innovative candidate to join our Salesforce Engineering team as a Salesforce subject matter expert. Our team will define and create the next generation of solutions to drive Marriott value and serve our business by leveraging current and leading-edge technologies in an innovative and impactful manner.

CANDIDATE PROFILE

Required:

• 6 years of experience and in-depth knowledge of Salesforce administration and development; security, standard objects, reports/dashboards, Knowledge, data management, and sandbox environments
• Minimum 3-5 years of experience with consuming web services
• 1-2 years of experience Lightning framework (Aura, LWC)
• Strong understanding of lightning flows and trigger framework
• Expertise in programming languages and methodologies (e.g., Java and Apex)
• Solid understanding of web technologies, such as JavaScript, CSS, HTML5, XML, JSON, and/or Ajax
• Proficiency in integrating Salesforce with other applications using Connected Apps and APIs
• Familiarity with Salesforce Process Builder and Workflows
• Understanding of Salesforce security controls
• Experience in Agile methodology environment
• Experience with DevOps tools such as Git, JIRA, Jenkins and Dynatrace
• Bachelor’s degree in Computer Science or related OR equivalent years of experience and/or certification
• Ability to work independently or on a team

Preferred:

• Salesforce developer/architect/admin certifications are pluses
• Experience in development of hotel property applications

• Leadership experience in a sourced environment

CORE WORK ACTIVITIES

Technical Leadership

• Trains and/or mentors other team members, and peers as appropriate
• Provides financial input on department or project budgets, capital expenditures or other cost/resource estimates as requested
• Identifies opportunities to enhance the service delivery processes

Delivering Technology

• Performs more complex quantitative and qualitative analyses for service delivery processes and projects
• Facilitates achievement of expected deliverables and obligations of Services Providers
• Validates completeness of requirements prior to Service Provider solutioning
• Ensures all projects follow the defined development and business case processes
• Ensures proper coordination with appropriate IT and vendor relations teams
• Provides consultation for routine and complex systems development
• Coordinates with Operations and Infrastructure Delivery teams for deployment and production support activities

IT Governance

• Follows all defined technology standards and processes (IT Governance, SM&G, Architecture, etc...)
• Provides input for improvements to the appropriate process owners as needed
• Maintains a proper balance between business and operational risk
• Follows the defined project management standards and processes

Service Provider Management

• Validates that Service Providers develop and manage respective aspects of a project plan (e.g., schedules, deliverables, metrics)
• Makes short term plans for the team to effectively utilize resources
• Monitors Service Provider outcomes
• Reviews estimates of work effort for client projects provided by Service Providers for accuracy
• Facilitates timely resolution of service delivery problems and minimizes the impact on clients

Additional duties as may be assigned

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.