Loss Mitigation Processor (HAF) - Remote
Freedom Mortgage
Remote
loss mitigation
remote
loan
loans
loss mitigation
closing
conventional
income
assets
credit
nmls
supervisory
lender
November 23, 2022
Freedom Mortgage
Irvine, California
FULL_TIME
Position Description
- Must have experience in Mortgage Loan Processing of Full Document loans (FHA, VA, CONV and USDA)
- Initiates and maintains contact with customers throughout the processing period, assisting them with any questions and notifying them of any additional information needed.
- Verify loan documents including income, assets, credit, appraisal and title insurance.
- Verifying application for final submission to underwriting.
- Input proper loan information into the system for processing.
- Responsible for ensuring that all loan documentation is complete accurate verified and complies with company policy.
- Submits loans through DU and orders and follows up on any outside services such as credit reports, title
- Satisfies conditions and ensures documentation meets requirements
- Monitors loans in process to determine any deviation from standard processing time and to take appropriate actions including notifying the manager for alternatives to ensure timely service
- Sets and maintains proper expectations to all parties
- Establishes accurate closing date and monitors promised closing dates to meet those established. Meets standards for closing percentages of loans processed
- Performs final review of the completed application packages and prepares the file for approval, specifying any applicable conditions to the approval
- Notifies the customer of the underwriting decision
- Prepares, if applicable, the "Decline Letter" and ensures accurate disclosure of the reason(s) for the adverse action at whatever time during the processing period it is determined that applicants do not qualify
- Researches problems and files documents as required
- Must be familiar with Loss Mitigation options
- Must be knowledgeable in Mortgage Servicing
- Analyzes applicant information to determine whether the client is likely to qualify for the desired loan
- Assists customers with taking the initial loan application
- Is responsive to customer needs and expectations.
- Ensures exceptional customer experience by overseeing the loan process from application to close and providing on-going communication to customers and business partners
- NMLS and SAFE, UST preferred.
- Must have State Licensing
- Must have a at least 1 active licenses
- High School degree, or equivalent, required. Higher degree preferred.
- Minimum 5 years of mortgage loan processing.
- Detailed knowledge of FHA, VA, Conventional, USDA.
- General tax returns knowledge.
- Must be proficient with the calculation of income and assets.
- Current Mortgage Loan Processing knowledge and background required.
- Read, interpret and apply applicable laws, rules, regulations and/or policies and procedures.
- Demonstrate interpersonal, organizational and time management skills.
- Accurately document all information pertaining to accounts.
- Ability to solve problems.
- Encompass experience preferred but not required.
- MS Office proficient
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