Cloud Systems Support Engineer
CACI is seeking TS/SCI cleared, dynamic technical professionals to join our UDS program to support our NGA customer. As a team, we focus on the design, engineering, implementation, operations, sustainment and disposal of user facing and data center IT services for our customer. With a strong emphasis on continuous improvement and innovation of user facing and data center services that drives efficiencies and effectiveness. Be a part of something greater than yourself and make a lasting impact at CACI.
We are seeking a passionate Operations and Sustainment Systems Engineers to help manage a critical new facet of our expanding business within the National Geospatial-Intelligence Agency (NGA). Our NGA customer recognizes the need of formalized support for these critical applications. A geographically distributed team needs are at our 3 sites: Springfield VA (NCE), St. Louis MO (2nd Street) and Denver CO (BCF).Tier 1 O&S engineers will be notified of system problems through a variety of methods, including phone calls, emails, and automated system alerts. As part of our DevOps methodology, all O&S Engineers work very closely with developers and provide feedback on system performance and user satisfaction. Beyond the day-to-day requirements of providing excellent customer service to a growing GEOINT Services community, the O&S Engineer should always be looking to improve upon all processes, procedures and technologies directly contributing to tool stability and mission up-time.
What You’ll Get to Do:
Duties and Responsibilities:
Job RESPONSIBILITIES include learning and understanding function and operation of all GEOINT Services applications, and knowledge and understanding of the cloud platforms on which the software is deployed. Tier 2 O&S engineers may also assist with software deployments, system configuration, system tuning, system monitoring and troubleshooting. As part of our DevOps methodology, all O&S Engineers work very closely with developers and provide feedback on system performance and user satisfaction.
More About this Role:
Beyond the day-to-day requirements of providing excellent customer service to a growing GEOINT Services community, the O&S Engineer should always be looking to improve upon all processes, procedures and technologies directly contributing to tool stability and mission up-time.
Tier 2 O&S Engineers need to have broad technical knowledge, excellent interpersonal skills and a sympathetic disposition when interacting with end users, internal divisions as well as a wide large base of software developers with wide ranging experience levels.
You’ll Bring these Qualifications:
Clearance:
· Active TS/SCI with ability to obtain a CI Poly
Education:
· Typically requires bachelor's degree. In lieu of degree relevant experience may be substituted.
Experience:
· A minimum of 10 years of work-related experience.
Required Skills
· Tier 2 O&S Engineers need to have a strong familiarity with a wide range of platform and cloud technologies as-well-as robust system administration skills.
· AWS- EC2, S3, RDS, ElastiCache, Route 53, IAM, CloudFront, CloudWatch, etc
· PaaS - Cloud Foundry, OpenShift, etc
· Linux scripting and maintenance.
· Security hardening.
· Network configuration.
· Familiarity with the CI/CD pipeline
· Continuous Monitoring Solutions – Elastic, AppDynamics, Dynatrace, Grafana, etc.
· Comptia Security+ or other IAM Level I cert
These Qualification Would be Nice to Have:
· Jenkins
· Gitlab
· Nexus
· Docker
· SonarQube
· Threadfix
What We Can Offer You:
We’ve been named a Best Place to Work by the Washington Post & Denver Post.
Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives.
We offer competitive benefits and learning and development opportunities.
We are mission-oriented and ever vigilant in aligning our solutions with the nation’s highest priorities.
For over 55 years, the principles of CACI’s unique, character-based culture have been the driving force behind our success.
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Company Overview: At CACI, you will have the opportunity to make an immediate impact by providing information solutions and services in support of national security missions and government transformation for Intelligence, Defense, and Federal Civilian customers. CACI is an Equal Opportunity Employer – Females/Minorities/Protected Veterans/Individuals with Disabilities.As a federal contractor, CACI is subject to any federal vaccine mandates or other customer vaccination requirements. All new hires are required to report their vaccination status.