Remote Customer Service Representative
Recruiting
Remote
remote
customer service
customer service representative
service representative
representative
sales
team
customer service
marketing
training
management
customer support
manager
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September 27, 2022
Recruiting
Rochester, NY, NY
FULL_TIME
We are seeking A Customer Service Representative join our team! You will be responsible for helping customers by providing product and service information.
Team based training sessions ensure that each person in our company has the opportunity to learn from our top representatives. We promote growth from within and encourage our team to work together to reach client & customer goals and improve skills. Specialized training will prepare individuals to work with customers to provide a unique and pleasant sales experience, which fosters acquisition of quality customers and long term customer loyalty.
In this position you will work as a member of a team of professionals responsible for providing benefits and financial products to help clients protect their homes, cars, lives and retirement incomes. Our team members perform a fundamental role in servicing clients, supporting agents and building strong relationships with the community.
Responsibilities:
Provide information about the products and services
Troubleshoot and resolve event issues and concerns
Provide customer support and handling customer inquiries
Document and update customer records based on interactions
Generating quotes, processing payments & reporting claims
Provide customer support and handling customer inquiries
Develop and maintain a knowledge base of the evolving product and services offerings
Conducting policy reviews and providing details on updates
Providing excellent client service
Relationship building with new and existing clients
Job Requirements:
Excellent Communication/interpersonal skills
Confident, self-starter who works well independently
Previous experience in customer service, sales, or other related fields
Ability to build rapport with clients
Good organizational skills
Must have ability to multitask
[email protected]
Apply if you have the following experience: entry level sales, customer service, manager, marketing, sales, hospitality, management,business development, business,advertising, human resources, outside sales, customer service, full-time, salesman, communications, training, c ommunications, sales and marketing, sales marketing, market research, sales and marketing, sales management, management, sales manager, business development
Team based training sessions ensure that each person in our company has the opportunity to learn from our top representatives. We promote growth from within and encourage our team to work together to reach client & customer goals and improve skills. Specialized training will prepare individuals to work with customers to provide a unique and pleasant sales experience, which fosters acquisition of quality customers and long term customer loyalty.
In this position you will work as a member of a team of professionals responsible for providing benefits and financial products to help clients protect their homes, cars, lives and retirement incomes. Our team members perform a fundamental role in servicing clients, supporting agents and building strong relationships with the community.
Responsibilities:
Provide information about the products and services
Troubleshoot and resolve event issues and concerns
Provide customer support and handling customer inquiries
Document and update customer records based on interactions
Generating quotes, processing payments & reporting claims
Provide customer support and handling customer inquiries
Develop and maintain a knowledge base of the evolving product and services offerings
Conducting policy reviews and providing details on updates
Providing excellent client service
Relationship building with new and existing clients
Job Requirements:
Excellent Communication/interpersonal skills
Confident, self-starter who works well independently
Previous experience in customer service, sales, or other related fields
Ability to build rapport with clients
Good organizational skills
Must have ability to multitask
[email protected]
Apply if you have the following experience: entry level sales, customer service, manager, marketing, sales, hospitality, management,business development, business,advertising, human resources, outside sales, customer service, full-time, salesman, communications, training, c ommunications, sales and marketing, sales marketing, market research, sales and marketing, sales management, management, sales manager, business development
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