Practice Manager

Summary

The Practice Manager oversees the patient flow and the daily operations of the medical center. This role is responsible for the effective administration of the center and its employees.

Duties and Responsibilities

• Provide direct supervision to medical staff, front desk staff, environmental staff and other staff as assigned including hiring, terminating, conducting performance reviews, recommendation of salary increases, review and approval of employee’s timecards and approving personal time off (PTO) requests on a bi-weekly basis.
• Responsible for exercising independent judgment and discretion about matters of significant impact to the operations.
• Handle confidential information including patient information in an ethical and professional manner.
• Establish work schedules and assignments for staff according to workload, space and equipment availability.
• Approve and submit pending invoices to our accounting department in a timely manner.
• Ensure that all staff members answer telephone calls in a timely and polite manner; demonstrate exceptional customer service; and communicate with customers in a courteous, professional, cooperative and mature manner.
• Oversee and maintain a safe environment for employees, patients and visitors.
• Administer HIPAA and OSHA training.
• Closely supervises staff to ensure patient satisfaction. Addresses patient concerns in regards to medical treatment within the center.
• Work closely with physicians to ensure patient satisfaction.
• Work with billing department to assure proper coding as per physician diagnosis.
• Supervise the completion of HEDIS/5-Star measures.
• Accomplish employment objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.
• Maintain office supply inventory by checking stock to determine inventory level.
• Maintain sufficient medical supplies for the proper treatment of patients.
• Ensure that all employees conduct themselves in according to the policies established by the company. Administers disciplinary action according to company policy and submits documentation to the Department of HR.
• Ensure compliance with all company policies.
• Ensure that all HIPAA standards are in compliance.
• Maintain medical center to AHCA standards.
• Perform duties in honest and ethical manner.
• Open and follow up any outstanding IT or Facilities service tickets
• Ensure that all employees conduct themselves in accordance to the policies established by the company.
• Perform other duties as assigned.

Job Type: Full-time

Pay: $55,000.00 - $60,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Medical specialties:

• Primary Care

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Weekend availability

Supplemental pay types:

• Bonus pay

Application Question(s):

• What salary range are you looking for?

Experience:

• Management: 1 year (Required)
• Healthcare: 1 year (Required)

Language:

• English (Required)
• Spanish (Required)

Work Location: One location