Senior IT Director, BRM - Global Manufacturing (Remote)

Medtronic Remote
senior director global manufacturing manufacturing remote management team strategy leadership business partner business value operations people
November 22, 2022

A Business Relationship Manager (BRM) is a senior-level, strategic IT partner who shares ownership of both business strategy and business value results. The BRM owns executive-level relationships and serves as a single point of focus, working to converge Information Technology in support, specifically, of our Global Manufacturing Operations Innovation (OI) group.

A Day in the Life

This role will serve as the IT Leader for the SVP of OI and several of his leadership team within Global Operations. This is achieved by stimulating, surfacing, and shaping demand for capabilities and assets, in addition to ensuring that the potential business value from those capabilities and assets are captured, optimized, and recognized.

This leader will also partner with other senior BRMs in the OI space. Through effective relationship management capabilities, the BRM contributes to the business partner leadership team by actively partnering with business peers to determine strategic direction. They work to identify ways in which the BRMs function can support and advance business objectives.

Additionally, the BRM shapes business demand into supply by 1) partnering with appropriate resources to facilitate the creation of idea documents, business cases, and value plans; 2) ensuring value optimization and communication; and 3) enabling continuous improvement in all areas and people around them.

Strategic Partnering and Strategy

  • Partner with business leaders to articulate their business' needs and requirements that will advance business performance.
  • Partner with business leadership to plan new joint initiatives, evaluate proposals, and determine how they fit into business capability roadmaps and priorities.
  • Think strategically by identifying business opportunities and the best-suited position for the adoption within the business partner organization. Measure adoption and work with business leadership to develop future roadmap and opportunities.
  • Identify and integrate business partners long-range plans into business capability roadmaps and priorities, as appropriate. Brief stakeholders on business partner plans.
  • Build and manage the relationship team to ensure convergence and strategic partnering with the business partner team.
  • Be creative and innovative with regards to your knowledge and awareness of industry trends and digital advances as they relate to new opportunities and business needs.
  • Share ownership of the BRMs functional operating and project/program budget at an operating unit level; and perform accurate budgeting and forecasting across operations and projects or programs.
  • Close collaboration with the OI leadership team to create an IT vision, strategy and roadmap in support of the Global Operations and Supply Chain strategy and vision. The BRM will be held accountable for the successful deployment of the holistic IT strategy and roadmap, including applications, data, infrastructure, cybersecurity and people/partner ecosystem.

Partnership and Delivery

  • Lead as the strategic interface between Global IT and business partner to stimulate, surface, and shape business demand and ensure that the potential business value from those assets and capabilities is captured, realized, optimized, and recognized.
  • Develop a deep knowledge of the business partner's business and build positive relationship development, both horizontally and vertically.
  • Ensure business value realization and optimization, from value plans through consultancy, business case development, financial awareness, managing expectations, and identifying opportunities to add value.
  • This role is the ultimate IT leader accountable to operationalize the IT strategy, deliver on-time and in-budget, enable/advocate for the necessary process transformations, and finally ensure adoption and value realization.
  • Ensure project and initiative progress, including consistent and effective communication. This includes managing escalation and avoiding risk.
  • As the senior IT leader for the function, this role is the senior point of scalation for IT day-to-day operations and is also accountable to drive our vision of IT exceptional experiences by partnering with the different IT groups in a culture of shared ownership.
  • Measure and communicate business value realized with the business partner on a periodic basis.

Minimum Requirements

  • Bachelor's degree required
  • Minimum of 15 years of relevant experience with 10+ years of managerial experience (people and/or program management), or Advanced Degree with a minimum 13 years prior relevant experience, minimum of 10 years of managerial experience (people and/or program management)

Nice to Have

  • Bachelor's degree in computer science, engineering, information systems, or business administration
  • Working IT knowledge and experience with manufacturing systems, including:
    • Incoming Material Receiving
    • Demand and Supply Planning
    • MRP and Supplier Order Management
    • Production Work Order Creation, Management and Closing
    • Inventory Management
    • Manufacturing Execution Systems and Processes
    • Measurement systems and data management
    • Labelling Solutions
    • Shipping
    • Plant Maintenance
    • Workforce Tracking
    • Manufacturing Execution Systems and integration with equipment controllers
  • Proven experience leading a globally dispersed IT team over 4 continents
  • Proven experience with leveraging data and analytics solutions to drive operational efficiencies
  • Proven experience with digital factory IT strategy and implementation
  • Proven experience driving and delivering an IT roadmap focused on leveraging the value of standard solutions
  • 5+ years of experience facilitating the development and implementation of business initiatives and projects, based on management objectives
  • Relationship-building

. Ability to listen, build rapport, and credibility as a strategic partner vertically within the business unit, as well as with leadership and functional teams

  • Strategic thinkier
    • Ability to map joint organizational vision and long-term thinking, imagination, and idea generation
  • Energy, focus, assertiveness, and diplomacy
    • Knowing when to push an agenda and when to let a situation develop, rest, or advance
    • Driving quality results by acting boldly
  • Highly developed communication skills
  • Ability and comfort with working at executive levels
  • Highly skilled and experienced at negotiating conflict and problem-solving to achieve win-win outcomes at executive levels
  • Exceptional ability to lead change using positive and collaborative methods
  • Leadership
    • Setting the standard for business management
    • Leading by example, mentoring, and motivating others in the BRM team and all around you
  • Ability to set expectations with business partners and effectively leverage governance for a positive business partner experience
  • Ability to influence and break down silos within an organization as well across organizations
  • Ability to focus on business value results, rather than solutions
    • Technical aptitude, requirements management, and the ability to assess and articulate risk variables
  • Proven track record delivering exceptional IT results/outcomes, leveraging SDLC
  • Understand and integrate business strategies and trends in technology to deliver value
  • Be able to influence others, using personal rather than positional power
  • Strong communication skills in writing, speaking, and presenting
  • An outside-in focus - Outstanding end customer/consumer relationship skills
  • Solid understanding of IT, HR, and finance assets and capabilities
    • Be able to identify gaps and areas that need improvement
  • Strong humility, listening, creativity, and negotiation skills
  • Accept and drive a culture of shared ownership

About Medtronic

Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology, therapies and services can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.

We want to accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Let's work together to address universal healthcare needs and improve patients' lives. Help us shape the future.

Physical Job Requirements

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role. (ADA-United States of America)

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