Sr. UX Specialist - UX Research - Remote

Job Description: Sharecare is the leading digital health company that helps people - no matter where they are in their health journey - unify and manage all their health in one place. Our comprehensive and data-driven virtual health platform is designed to help people, providers, employers, health plans, government organizations, and communities optimize individual and population-wide well-being by driving positive behavior change. Driven by our philosophy that we are all together better, at Sharecare, we are committed to supporting each individual through the lens of their personal health and making high-quality care more accessible and affordable for everyone. To learn more, visit ~~~ . Job Summary: We are growing our Experience team and are seeking a Senior UX Specialist with an emphasis in UX Research to join our team. We are passionate about human-centered design methods advocating for user needs to deliver innovative products that redefine their day-to-day well-being activities. If you're passionate about unearthing human insights while providing actionable and meaningful data-driven to guide stellar experiences, we would love to hear from you. Essential Job Functions: Create and execute qualitative and quantitative research studies that drive foundational user understanding Lead research projects that demonstrate significant user, customer, and business impact Establish and own a variety of research methods and tools including (but not limited to): card sorting, usability testing, A/B testing, user interviews, surveys and questionnaires, and diary studies Define research questions and select appropriate methods of data collection Recruit participants for research studies Conduct research studies and analyzing the data collected Work collaboratively with multi-disciplinary Experience team members. Work collaboratively with Product stakeholders to understand research needs Develop budgets and timelines for research projects Transform your findings into easily understandable insights Present your findings to designers, developers, and other stakeholders Participate in end-to-end product and experience design by: Working with Service Designers to understand experience ecosystem, across various touchpoints to identify core concepts of a problem or opportunity Working with UX Architects to share insights and findings to help create wireframes and user flows, resulting in low to high fidelity prototypes, and artifacts Collaborate with multi-disciplinary team to create meaningful product user stories Supporting effective storytelling and presentation with a mix of data-backed findings to various stakeholders Specific Skills/ Attributes: A person that thrives in a fast-paced environment Someone who studies target users to collect and analyze data that will help inform the product design process. Practitioner of designing research strategies that empower you to answer questions in a data-driven way. An advocate for users giving them a voice in the product development process An adept communicator with excellent facilitation and presentation skills. Passionate about human-centered design. Additional design chops including but not limited to: UX Design, Service Design, Content Design Comfort with ambiguity yet unstoppable drive to create order out of chaos Ability to communicate with partners about design methodologies and artifacts Qualifications: 4+ years of relevant experience in UX research, design research or related role such as UX design Bachelor's degree in design related field (UX research, UX design, HCI) Qualitative research methodologies like user interviewing, contextual inquiry, and generative workshopping Quantitative research skills to run surveys and interpret product usage data Strong facilitation skills to help teams navigate the end-to-end design and development process with evidence-based insight from real-world behavior Curiosity and passion for all kinds of learning and sharing Track record in guiding teams and individuals to focus on what matters Knowledge of existing and emerging research tools and methods Strong verbal communication skills Strong skills in writing Experience in running research studies, creating test plans, and recruiting efforts Proven history of delivering results on time and within budget Accustomed to working collaboratively with cross-functional team members Sharecare and its subsidiaries are Equal Opportunity Employers and E-Verify users. Qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, sexual orientation, gender identity, religion, age, equal pay, disability, genetic information, protected veteran status, or other status protected under applicable law. Sharecare is an Equal Opportunity Employer and doesn't discriminate on the basis of race, color, sex, national origin, sexual orientation, gender identity, religion, age, disability, genetic information, protected veteran status,or other non-merit factor.