Hotel Sales & Meeting Manager

Hotel Sales & Meeting Manager

The DoubleTree by Hilton Hotel Burlington is currently seeking a Hotel Sales & Meeting Manager. Our hotel has the largest conference space in the state of Vermont! With over 30,000 square feet of flexible meeting space, we have everything a planner needs to create a great meeting, conference or wedding.

We just completed a $16 million dollar renovation which included our beautiful new conference center, guest room upgrades and the exterior of the hotel.

Hotel Sales & Meeting Manager

This unique position is responsible for supporting the sales, catering and events team to ensure we are exceeding client’s expectations. The role will be responsible for taking short-term SMERF & catering inquiries, detailing the events and turning over to Banquet team. Communicating with all appropriate departments to execute flawless events.

Job Requirements

· Communicate with and maintain professional relationships with clients via telephone, email, and in person.

· Support Director of Sales and Director of Catering with taking phone inquiries mostly short term in nature (SMERF-Social, Military, Education, Religious & Fraternal)

· Create detailed event orders to meet specifications of client, manage room blocks, food and beverage and special concessions

· Communicate and problem solve effectively with all stakeholders to ensure client's expectations are exceeded

· Enforce contractual agreements to client pertaining to meeting space, food and beverage, and special concessions

· Responsible for BEO’s and all changes necessary based on client needs

· Ensure that all guest checks, payments, master folios and advanced deposits are submitted to accounting; ensures that any other information, which is necessary and/or helpful for successful catering or group business is submitted to appropriate departments

· Collaborate with culinary operations to assist in development, design, and implementation of custom menus

· Maintain proper documentation of events, changes and special requests with updated Banquet Event Orders, group resumes and rooming lists. Provide accurate and concise information to all departments

· Actively participate in BEO and group resume meetings

· Perform all responsibilities in a timely and efficient fashion, following established policy and always projecting a favorable image of the hotel

· Comply with hotel standards for sales while working as part of a high functioning team

· Excellent product knowledge of hotel facilities, capacities, and room dimensions as well as similar knowledge of competitive hotels

· Function as the on-site contact to client and address challenges or concerns immediately

· Maximize revenue by selling all facets of the hotel to include restaurant, and outlets for upselling

Additional Requirements

· Experience with Delphi, and ONQ a plus

· Willing to work a flexible schedule to accomplish all required task

· Work with integrity, confidentiality, and discretion

· Must have good oral, written and computer skills

· Always conduct self in a most professional manner to reflect the hotel standards

· Highly organized and can plan multiple activities and meet deadlines while always maintaining a positive and professional demeanor

· Experience with event planning, food and beverage and social catering preferred

Our Company

AAM 15 Management is an independent private equity real estate investment and hotel management company. We currently own and operate 10 hotels located in MA, VT, VA, NH, ME, and NY. We are approved operators of Marriott International, IHG and Hilton Worldwide Hotels. Our senior leadership team recognizes that our company success and growth is only achieved by the contributions of our associates, our associates are the company’s most valued asset.

Come join and grow with our company!

Job Type: Full-time

Pay: $59,500.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Weekend availability

Supplemental pay types:

• Signing bonus

Work Location: One location