Patient Access Rep III - Admitting
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This is a casual position with a renewal date date of 6/30/2023. Bilingual Spanish and English speaker strongly preferred.
POSITION DETAILS:
Schedule: Days, 8-hour shifts
FTE: Full-Time, 80 hours per 2 week pay period
Location: Plaza Campus
JOB SUMMARY:
Under general supervision the Patient Access Representative III is responsible for securing and providing appropriate medical business information to/from patient families and funding sources. Interprets, identifies, communicates and documents this information by way of: registration scheduling and/or acquiring authorizations for patient services in a team environment. In addition the incumbent is responsible for being a subject matter expert in their area for internal and external customer inquiries as well as supporting various communication needs as required.
SKILLS REQUIRED:
Listens well and devotes full attention to patients and medical professionals alike
Detailed and caring, as the job involves dealing with people who are critically ill or injured
The ability to remain calm, even under the most stressful of situations
Communicates well, both orally and in writing
The ability to maintain confidentiality
Possesses a basic understanding of medical terminology and procedures
Resourcefulness
MINIMUM QUALIFICATIONS:
High School Diploma, GED, or Foreign equivalent
Associate's Degree plus 1 year of experience or High School Diploma plus 2 years of experience
PREFERRED QUALIFICATIONS:
Associate's Degree or Bachelor's Degree in Healthcare Specialty Program
2 years of experience
Experience with EPIC or other EMR systems
Bilingual English/Spanish and/or other languages that meet business needs of the department
EOE including disability/vet