Engagement manager

Manager, Global Engagement Services

Ref # : 20230031487

20230031487

Travel Amount Required :

Job Type : Regular-Full Time

Location : USA - USA - Remote

USA - USA - Remote

Description & Qualifications

Description

In this role, you will lead a team of Service Request and Expedited Quoting Advisors that are focused on pre-sales for services opportunities working with UKG products.

You will develop service strategies for the service requests and expedited quoting functions and provide input that influences business outcomes.

You will strategically position SaaS solutions and provide a clear long-term economic value for our customers.

Develop and grow key relationships with Corporate, Sales, and Service Delivery partners especially at the Director and VP level

Develop a high performing consultative team, focused on services selling

Develop new tools and processes, new packages and service offerings, implementation approaches, and new methods for positioning and selling services to clients drive these into the organization

Contribute to the improved efficiency of the sales function by participating in the development and deployment of appropriate services sales tools / templates

Partner with the UKG Sales organization and Services lines of business to pursue and close services and product opportunities

Maintain / track pipeline to include critical sales and pipeline data on teams opportunities using existing systems

Increase the overall margin and value of strategic deals through presenting and positioning creative service solutions

Ability to drive solutions and strategies that directly contribute to winning the opportunities

Drive the sales process to completion coordinating all Services resources and collateral such as proposals, SRs, SOWs, RFP responses, etc.

that directly contribute to winning the opportunity.

Qualifications

Bachelor's Degree and / or equivalent experience and 7 plus years of experience in a consultative and / or pre-sales role

Strong leader, with demonstrated record of leading consulting team or practice

Strong in process development with the ability to define the best methodologies

Ability to collaborate with cross functional teams

Demonstrates effective problem-solving skills

Demonstrates ability to manage several opportunities concurrently

Strong working knowledge of HCM or WFM (preferably both)

Company Overview

Here at UKG, Our Purpose Is People. UKG combines the strength and innovation of Ultimate Software and Kronos, uniting two award-winning, employee-centered cultures.

Our employees are an extraordinary group of talented, energetic, and innovative people who care about more than just work.

We strive to create a culture of belonging and an employee experience that empowers our people. UKG has more than 13,000 employees around the globe and is known for its inclusive workplace culture.

Ready to be inspired? Learn more at www.ukg.com / careers

EEO Statement

Equal Opportunity Employer

Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment.

View The EEO is the Law poster () and its supplement .

View the Pay Transparency Nondiscrimination Provision ()

UKG participates in E-Verify. View the E-Verify posters here () .

Colorado and New York Pay Law

The pay range for this position in Colorado & New York is $120,200 to $172,800, however, base pay offered may vary depending on skills, experience, job-related knowledge and location.

This position is also eligible for a short-term incentive and a long-term incentive as part of total compensation.

Information about UKGs comprehensive benefits can be reviewed on our careers site at .

This information is provided per the Colorado Equal Pay for Equal Work Act.

Disability Accommodation

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers ukg.com.

Last updated : 2022-11-21