PROJ-2929-Network Support Engineer-L1-MEM001

Job Responsibilities Include

Break-fix:

• Visually inspecting devices to assess equipment status
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  Rebooting routers, servers, storage devices or other equipment
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  Providing loop-back cables in order to test circuits remotely
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  Re-seating or replacing components or cables
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  Removing Alternating Current (“AC”) or Direct Current (“DC”) power from equipment
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  Cleaning equipment or connectors
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  Connecting a customer-provided test set or test router to equipment
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  Swapping removable storage media
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  Installing or replace modular equipment components
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  Dispatching equipment for repair
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  Cleaning fibers
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  Taking light levels
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  Installing loop backs
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  Providing planned maintenance or circuit migration support
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  Installing Small Form Factor Pluggables (each an “SFP”) or Gigabit Interface Converters (each a “GBIC”)
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  Troubleshooting hardware problems on any device
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  Racking and de-racking of any device installed
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  Labelling /inventory equipment plus digital picture and serial number recording
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  Tape backup: cassette exchange and storage in strongbox
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  Power cycling a router, server, switch and soft-booting a server
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  Follow Data Eradication process

Provisioning:

• Install cables or optics for new circuits
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  Re-connect / disconnect / replace existing circuits
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  Testing of cables and optics
  
  

Deployment:

• Physical Cabling
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  Cable Management
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  Northbound Cabling (Fiber /Copper/Power)
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  Rack/Stack/Jack
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  Installation Support (PDU, Network Switches, etc.)
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  E-Waste and other clean-up activities
  
  

Job Requirements:

• Proven experience in a network administrator role
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  Hands on experience in networking, routing and switching
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  Excellent knowledge of best practices around management, control, and monitoring of server infrastructure
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  Experience with firewalls, Internet VPN’s remote implementation, troubleshooting, and problem resolution is desired
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  Ability to set up and configure server hardware
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  Familiarity with backup and recovery software and methodologies
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  Great at organizing, prioritizing and multitasking
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  CCNA, Network+, CCNP, CCDP, CCIE or equivalent
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  BSc degree in Computer Science or related field or equivalent
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  Associate's degree (A.A.) or equivalent from three-year College or technical school with an emphasis in electronics required; Bachelor's Degree preferred