Employee Experience Specialist

About Small Door

Small Door is membership-based veterinary care designed with human standards that is better for pets, pet parents, and veterinarians alike. We designed and delivered a reimagined veterinary experience via a membership that includes exceptional care, 24/7 telemedicine, and transparent pricing - delivered with modern hospitality in spaces designed by animal experts to be stress-free. We opened our flagship location in Manhattan's West Village in 2020, followed by multiple practices in the city and Brooklyn. Small Door continues to scale in 2022 by opening additional NYC locations and in markets across the northeast including Boston and Washington DC.

This is the fifth company that Small Door s founders have been involved in building. In building Small Door, they partnered with the people responsible for beloved consumer experiences like Warby Parker and Sweetgreen, in addition to healthcare innovators such as One Medical, CityMD and Flatiron Health. Small Door has raised $40 million from Lerer Hippeau, Primary Ventures, Brand Foundry, Toba Capital, and Pentland Group. The broader management team brings experience from JustWorks, Casper, One Medical, Soulcycle, Warby Parker, Sweetgreen, The Wing, Gilt Groupe, Lightspeed, and Outbrain.

Reportng to our Senior Director of People Operations, the Employee Experience Specialist will wear a number of hats to manage our HQ space, lead event planning, and support a broad range of company culture and employee engagement initiatives across our HQ (NYC and Montreal), practice and remote teams.

What you ll do

• Plan and execute company events of all sizes for our HQ, practice, and remote teams. This includes events such as annual company parties, all hands meetings, anniversary celebrations, team building events, recognition dinners, and more;


• Create and manage a calendar of events to create thoughtful touchpoints for our teams throughout the year;


• Partner with the broader People team to think through and execute on a variety of employee engagement initiatives such as launching Employee Resource Groups, celebrating milestones, and creating an excellent new hire experience;


• Serve as the first point of contact of employees and guests of our HQ Office;


• Manage the day to day operations of our HQ office, bringing an eye of continuous improvement. Review and implement strong and scalable office management processes and practices, such as reviewing vendors for snacks and lunches;


• Manage and maintain budgets for HQ offices as well as events and team culture and engagement.

Who You Are

• 2+ years of experience with event planning in a start-up setting, including experience managing against a budget;


• Office management experience;


• Strong project management;


• Exceptionally organized with a high attention to detail;


• Based in NYC and can work on a hybrid work schedule (2-3 days per week in office);


• Passion for creating an exceptional employee experience and strong company culture for all members of the Small Door team;


• Experience working cross-functionally with a wide range of stakeholders;


• Curious, resourceful, collaborative self-starter and creative with great communication skills;


• Ability to occasionally travel for company events.

What you ll get

• Competitive salary, $75,000-$90,000 annually;


• Equity ownership;


• Health, dental + vision insurance;


• 401K (plus 4% company match);


• Upward mobility and growth opportunities;


• Generous paid-time off, parental leave, and company wide holidays;


• CitiBike membership, HealthAdvocate membership, One Medical membership, WageWorks commuter benefits, subsidized Class Pass membership;


• Discounted veterinary care for your loved ones;


• An opportunity to make a real impact on the people around you;


• A collaborative group of people who live our core values and have your back.

Come join Small Door!

Small Door is proudly a public benefit corporation and a certified B Corp. We are committed to creating a diverse, inclusive and equitable workplace. We strive to build a culture where employees can be their fullest selves and their individual contributions are valued.

Folx who are queer, trans, non-binary, Black, Indigenous, people of color, disabled, parents, are/have been system-impacted, are immigrants, and anyone who has experienced systemic oppression and/or are underrepresented in the industry are encouraged to apply.

Small Door requires all employees to be fully vaccinated and boosted against COVID-19. We will consider requests for reasonable accommodation based on disability and/or religious beliefs on an individualized basis.

Small Door Veterinary focuses on Healthcare, Medical, Pets, Veterinary, and Pet Care. Their company has offices in New York City and New York. They have a small team that's between 11-50 employees. To date, Small Door Veterinary has raised $23.5M of funding; their latest round was closed on January 2021.

You can view their website at https://smalldoorvet.com or find them on Twitter, Facebook, and LinkedIn.