Solutions Engineer (Remote, Americas)
Shopify
Remote
engineer
remote
americas
shopify
technical
team
people
sales
commerce
enterprise
consulting
forms
diversity & inclusion
December 2, 2022
Shopify
Colorado Springs, Colorado
Job Description
As a Solutions Engineer, you'll drive the technical solutioning for our Mid-Market (up to $25M GMV) merchants, build POCs, lead demonstrations and enable our sales and partners teams to show how merchants can accelerate the growth of their business with Shopify.
* Working to help qualify and close deals from a technical requirements perspective for Sales team and development partners/agencies
* Engaging with enterprise clients through requirements discovery and strategic consulting sessions
* Creating customized product demos and proof of concepts for use during on-site or virtual client demonstrations
* Becoming an expert on Shopify's application ecosystem and integrations
* Aligning with product and RnD teams on future roadmaps and sharing feedback on released features and client trends
* Mentoring and coaching the sales team on technical aspects of Shopify Plus
Qualifications
* 2+ years of experience in presales solutions engineering or consulting
* Solid understanding of Cloud-based technologies and SaaS fundamentals
* Deep understanding of technical strategy as it relates to operating and growing commerce businesses
* Hands-on skills of Frontend Web development (HTML, JavaScript, CSS, Liquid)
* Strong API knowledge (REST and GraphQL) for enterprise integrations.
* Great troubleshooting and analytical skills combined with the desire to tackle challenges head-on
* A powerful video conference presence with confidence handling executive-level conversations
Is some of this tech new to you? That's OK! We know not everyone will come in fully familiar with this stack, and we provide support to learn on the job.
* eCommerce experience and knowledge of latest trends (storefront implementation, omni-channel, supply chain, B2B)
* Familiarity with version control systems (e.g., Github)
If you're interested in helping us shape the future of commerce, click the "Apply now" button to submit your application. We know that applying to a new role takes a lot of work and we value your time.
Experience comes in many forms, many skills are transferable, and passion goes a long way. If your experience is this close to what we're looking for, consider applying. We know that diversity of thought makes for the best problem-solving and creative thinking, which is why we're dedicated to adding new perspectives to the team and encourage everyone to apply.
Our belief is that a strong commitment to diversity & inclusion enables us to truly make commerce better for everyone. We encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities. Please take a look at our Sustainability Reports to learn more about Shopify's commitments to our communities, and our planet.
At Shopify, we understand that experience comes in many forms. We're dedicated to adding new perspectives to the team - so if your experience is this close to what we're looking for, please consider applying.
As a Solutions Engineer, you'll drive the technical solutioning for our Mid-Market (up to $25M GMV) merchants, build POCs, lead demonstrations and enable our sales and partners teams to show how merchants can accelerate the growth of their business with Shopify.
* Working to help qualify and close deals from a technical requirements perspective for Sales team and development partners/agencies
* Engaging with enterprise clients through requirements discovery and strategic consulting sessions
* Creating customized product demos and proof of concepts for use during on-site or virtual client demonstrations
* Becoming an expert on Shopify's application ecosystem and integrations
* Aligning with product and RnD teams on future roadmaps and sharing feedback on released features and client trends
* Mentoring and coaching the sales team on technical aspects of Shopify Plus
Qualifications
* 2+ years of experience in presales solutions engineering or consulting
* Solid understanding of Cloud-based technologies and SaaS fundamentals
* Deep understanding of technical strategy as it relates to operating and growing commerce businesses
* Hands-on skills of Frontend Web development (HTML, JavaScript, CSS, Liquid)
* Strong API knowledge (REST and GraphQL) for enterprise integrations.
* Great troubleshooting and analytical skills combined with the desire to tackle challenges head-on
* A powerful video conference presence with confidence handling executive-level conversations
Is some of this tech new to you? That's OK! We know not everyone will come in fully familiar with this stack, and we provide support to learn on the job.
* eCommerce experience and knowledge of latest trends (storefront implementation, omni-channel, supply chain, B2B)
* Familiarity with version control systems (e.g., Github)
If you're interested in helping us shape the future of commerce, click the "Apply now" button to submit your application. We know that applying to a new role takes a lot of work and we value your time.
Experience comes in many forms, many skills are transferable, and passion goes a long way. If your experience is this close to what we're looking for, consider applying. We know that diversity of thought makes for the best problem-solving and creative thinking, which is why we're dedicated to adding new perspectives to the team and encourage everyone to apply.
Our belief is that a strong commitment to diversity & inclusion enables us to truly make commerce better for everyone. We encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities. Please take a look at our Sustainability Reports to learn more about Shopify's commitments to our communities, and our planet.
At Shopify, we understand that experience comes in many forms. We're dedicated to adding new perspectives to the team - so if your experience is this close to what we're looking for, please consider applying.
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