Communications and Digital Program Manager (Remote)

The Company
ICF is a mission-driven company filled with people who care deeply about improving the lives of others and making the world a better place. Our core values include Embracing Difference; we seek candidates who are passionate about building a culture that encourages, embraces, and hires dimensions of difference.
@ ICF Next, we are fearless in finding new ways to solve problems, relentless in making sure it pays off for our clients and committed to making a positive change in the world.
Join our community of mission-driven creatives, communicators, strategists, and technologists to challenge the status quo.
We're currently hiring a Communications and Digital Program Manager to support vital citizen facing web systems and communications strategies for federal government clients.
The Work
The Communications and Digital Program Manager is responsible for project and program oversight, overseeing public health campaign efforts, maintaining and growing client relationships, and identifying and supporting new business opportunities. They will need to identify and solve project-related issues that are technical, business, and resource specific. This is a dynamic position and requires an individual with strong communication and collaboration skills who can think strategically and execute tactically.?
Key Responsibilities:
- Establish and maintain schedules, product roadmaps and strategic plans, and ensure quality delivery in accordance with customer and stakeholder needs.
- Actively communicate with clients to understand and define current needs and priorities.
- Oversee communications/campaign activities to ensure positive outcomes.
- Manage budgets, prepare cost estimates, and track resources using financial management tools.
- Perform continuous risk assessment and mitigation; work with management to identify and remove resource, feasibility, and technical barriers that can impede development.
- Maintain a positive, results-oriented work environment by building partnerships with internal and external partners.
- Manage direct reports as well as a matrixed team, leading cross disciplinary efforts to develop, iterate, and refine digital solutions.
- Foster a culture of creativity, collaboration, innovation, and excellence in the work environment and continuously elevate the quality and caliber of the organization.
Required Qualifications:
- Bachelor's degree in computer science, engineering, business, communications, marketing, public health, or related fields.
- 15 years of demonstrated experience with digital program/campaign management.
- 7 years leading state or Federal government programs and 5 years of experience leading public health, mHealth, or tobacco cessation related programs.
- Ability to obtain a Public Trust Clearance.
- U.S. citizenship required (required by Federal government for the position).
Professional Skills:
- Experience managing programs or projects that use open-source CMS such as Drupal, WordPress, as well as headless CMS implementations.·
- Experience working with various Agile delivery methods including Agile Scrum, Kanban, as well as traditional waterfall and hybrid approaches.
- Excellent analytical and proven problem-solving skills.
- Excellent verbal and written communication skills.
- Experience launching digital solutions, including ongoing analysis and continuous product improvements.
- Proficiency working with JIRA and Confluence.
- Working knowledge of the technical software development process, including Agile methodologies, process, and principles.
- Understanding of human-centered design principles and integrating design and Agile.
- Team player with excellent problem-solving and consensus-building skills.
Preferred Qualifications:
- Experience in design or strategic planning facilitation (generalist).
- Experience in providing strategic technical or digital program design guidance to clients.
- PMP certification.
- Experience working with remote teams.
#ER-22 #LI-CC1 #Indeed
Working at ICF
Working at ICF means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day. Smart, compassionate, innovative, committed, ICF employees tackle unprecedented challenges to benefit people, businesses, and governments around the globe. We believe in collaboration, mutual respect, open communication, and opportunity for growth.
We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are an equal opportunity employer, committed to hiring regardless of any protected characteristic, such as race, ethnicity, national origin, color, sex, gender identity/expression, sexual orientation, religion, age, disability status, or military/veteran status. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO & AA policy (https://www.icf.com/legal/equal-employment-opportunity) .
Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation please email [email protected] and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about non-discrimination: Know Your Rights (https://www.eeoc.gov/sites/default/files/2022-10/EEOC\KnowYourRights\screen\reader\10\20.pdf) and Pay Transparency Statement (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp\ English_formattedESQA508c.pdf) .
Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position is :
$133,145.00 - $226,347.00
COVID-19 Policy: The position you are applying to requires the selected employee(s) to provide proof of their full vaccination status which is defined as vaccinated two weeks after receiving the requisite number of doses of a COVID-19 vaccine approved or authorized for use by the FDA.
Nationwide Remote Office (US99)
Need help? We're here:[email protected]
About ICF
ICF is a global consulting and technology services company with approximately 9,000 employees, but we are not your typical consultants. At ICF, business analysts and policy specialists work together with digital strategists, data scientists and creatives. We combine unmatched industry expertise with cutting-edge engagement capabilities to help organizations solve their most complex challenges. Since 1969, public and private sector clients have worked with ICF to navigate change and shape the future. Learn more at icf.com (https://c212.net/c/link/?t=0&l=en&o=3731098-1&h=2556622195&u=https://www.icf.com/&a=icf.com) .