Part-Time Remote Customer Service Agent

Overview Are you self-motivated? Do you enjoy helping people? Do you have extraordinary customer service and sales experience? Can you work in a fast-paced environment? If you possess these qualities, you will fit right in line with our team! We are seeking talented PART-TIME CUSTOMER SERVICE PROFESSIONALS for our remote Orkin Customer Contact Center. Must have the ability to work a flexible schedule, including evenings, weekends, and/or holidays to ensure we have consistent support for our customers. You'll join a team backed by more than 120 years of delivering top-notch service, and you'll be a key player in maintaining our reputation as the best in pests. Want to Join the Best in Pest? Go Pro with Orkin. Apply from your phone in minutes! Responsibilities At Orkin, our purpose is to help protect the world where we live, work and play. We have a FAST PACED, fully remote National Customer Contact Center with dedicated inbound sales, web sales, lost lead sales, customer service, and termite billing/claims teams. We are looking for part-time agents to work from evenings, including weekends. Our Part-Time Customer Service Tele-Agents are key to supporting our field offices and customers alike. The Pest Management Industry is growing - and is a recession-resistant line of business. Consider this opportunity for you to expand your knowledge and increase your earnings in a financially stable and growing industry. You will… Work remotely from your home office. You must have a minimum of 7 mbps or higher, high speed internet connection. We will provide the computer and other equipment necessary to be successful in this role Support our field's peak season that starts building around February Manage the customer relationship to ensure best in class service Retain business by offering several remedies to prevent account cancellations Recommend additional services to increase protection value for residences Use different gamification methods as a tool to measure performance We Offer… Variety of Schedules (Schedule may include nights, weekends, and holidays) Three-week quality Training Program that will equip you with the skills and knowledge to be successful Gamification methods to measure performance and increase engagement virtually Ongoing training to grow professionally Great pay and incentives ($15.30/hour plus 3% sales commission) 401(k) plan with company match, employee stock purchase plan Why Orkin? Founded in 1901, Orkin Pest Control is a global residential and business service provider Consecutive years of improved earnings with over 2 million customers Orkin is financially stable and growing as the largest subsidiary of Rollins, , (NYSE: ROL), headquartered in Atlanta, GA Orkin's National Contact Center is a high energy, fun and collaborative work environment with strong management Are you ready to be an Orkin Pro? Qualifications What's required High School/GED 1 - 2 years customer service experience within or outside a call center Ability to pass a background and drug screen Work from home requirements Appropriate workspace in your home, private/semiprivate home-office space free of distractions and background noise A workspace with adequate furnishings (e.g., a desk and chair) and lighting Minimum of 7 mbps or higher, high speed internet connection with the ability to hard wire directly to a modem What you'll need Excellent interpersonal and communication skills Basic computer skills in various software and web-based applications Proficient in Microsoft Office Comfortable working in a high-volume role Demonstrated ability to prioritize tasks and manage time efficiently We encourage applicants to complete our short Culture Index Survey so we can get to know your natural work style and preferences Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer

What's required High School/GED 1 - 2 years customer service experience within or outside a call center Ability to pass a background and drug screen Work from home requirements Appropriate workspace in your home, private/semiprivate home-office space free of distractions and background noise A workspace with adequate furnishings (e.g., a desk and chair) and lighting Minimum of 7 mbps or higher, high speed internet connection with the ability to hard wire directly to a modem What you'll need Excellent interpersonal and communication skills Basic computer skills in various software and web-based applications Proficient in Microsoft Office Comfortable working in a high-volume role Demonstrated ability to prioritize tasks and manage time efficiently We encourage applicants to complete our short Culture Index Survey so we can get to know your natural work style and preferences Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer

At Orkin, our purpose is to help protect the world where we live, work and play. We have a FAST PACED, fully remote National Customer Contact Center with dedicated inbound sales, web sales, lost lead sales, customer service, and termite billing/claims teams. We are looking for part-time agents to work from evenings, including weekends. Our Part-Time Customer Service Tele-Agents are key to supporting our field offices and customers alike. The Pest Management Industry is growing - and is a recession-resistant line of business. Consider this opportunity for you to expand your knowledge and increase your earnings in a financially stable and growing industry. You will… Work remotely from your home office. You must have a minimum of 7 mbps or higher, high speed internet connection. We will provide the computer and other equipment necessary to be successful in this role Support our field's peak season that starts building around February Manage the customer relationship to ensure best in class service Retain business by offering several remedies to prevent account cancellations Recommend additional services to increase protection value for residences Use different gamification methods as a tool to measure performance We Offer… Variety of Schedules (Schedule may include nights, weekends, and holidays) Three-week quality Training Program that will equip you with the skills and knowledge to be successful Gamification methods to measure performance and increase engagement virtually Ongoing training to grow professionally Great pay and incentives ($15.30/hour plus 3% sales commission) 401(k) plan with company match, employee stock purchase plan Why Orkin? Founded in 1901, Orkin Pest Control is a global residential and business service provider Consecutive years of improved earnings with over 2 million customers Orkin is financially stable and growing as the largest subsidiary of Rollins, , (NYSE: ROL), headquartered in Atlanta, GA Orkin's National Contact Center is a high energy, fun and collaborative work environment with strong management Are you ready to be an Orkin Pro?