Manager Digital Health Programs - Full Time Remote
Job Family:
IT Project Management (Digital)
Travel Required:
None
Clearance Required:
Ability to Obtain Public Trust
What You Will Do:
Customer Relationship Management
Develop and maintain productive professional relationships with key customer personnel (government and prime contractor). Facilitate regular check-ins and provide attentive follow-up to address any questions, issues, concerns, or requests.
Communicate contract successes and issues through fulfillment of contractual reporting requirements and premier stakeholder management.
Work collaboratively with the customer to address challenges, mitigate risks, and remove obstacles to facilitate desired outcomes.
Staffing
Create and post job descriptions for open positions.
Work with internal recruiters, external staffing agencies, and/or subcontractors to review resumes, screen candidates, and submit qualified candidates to hiring managers.
Coordinate with customers, recruiters, and candidates to schedule interviews; gather feedback and communicate to relevant parties.
Communicate summary details on new and backfill recruiting efforts to corporate and client stakeholders including position requirements, urgency of need, number of openings /applicants /submissions, screening methods, and hiring status.
Facilitate employment offers and related paperwork.
Assist with onboarding of new hires, coordinating with Administration Officers and other government personnel to facilitate background checks and badging.
When required, work with employees and immigration attorneys to retain appropriate visas/credentials for work.
Team Management
Develop and maintain productive professional relationships with employees, subcontractors, consultants, and vendors. Address concerns and questions, engaging corporate / partner support as required.
Review and approve timesheets and monthly status reports.
Manage leave processes and approvals.
Coordinate performance reviews with supervisors and subcontract managers. Collect self -valuations and supervisor feedback. Negotiate and process salary increases. Work with Contracts to process subcontractor rate changes.
Manage performance improvement plans as required.
Assist with career development and training planning; manage class/conference registrations and travel requests.
Operations Management
Document operations processes and procedures as need to ensure consistent service levels.
Manage relationships, information exchange, and deliverables with subcontractors and prime contractors.
Document and implement continuous improvement ideas.
Financial Management
Review and approve all contract invoices for submission.
Coordinate ad hoc financial reporting to address corporate and customer requests.
Business Development:
Contribute to segment growth by participating in capture activities, solutioning, proposal development, proposal reviews, and program kickoff activities.
Respond to requests from business development for proposal information to include writing customer-specific past performance, project management approach descriptions, and other information as necessary.
What You Will Need:
Bachelor s degree from an accredited university OR equivalent related years of experience.
3-5 years project management experience
Proficient in Microsoft Office (Word, Excel, and PowerPoint), Outlook, SharePoint, and Teams
Excellent attention to detail, quality, and follow-through; commitment to continuous improvement and the elimination of performance variability
Self-starter and quick learner with positive attitude and lots of initiative, working independently without day-to-day supervision of tasks and proactively seeking creative solutions to problems
Excellent organization, prioritization, and multi-tasking skills
Strong writer with the ability to document processes and procedures as well as contribute to proposals and data calls
Ability to manage complex tasks, adapt to rapidly changing requirements, and engage cross-functional teams
Comfortable working within a team, fulfilling lead and support responsibilities
Ability to effectively and confidently communicate in speaking and writing with team members and all levels of corporate and customer stakeholders
Ability to obtain and maintain a Public Trust clearance
What Would Be Nice To Have:
- Previous experience supporting the National Institutes of Health (NIH) strongly preferred
The annual salary range for this position is $0.00-$0.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.
What We Offer:
Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.
Benefits include:
Medical, Rx, Dental & Vision Insurance
Personal and Family Sick Time & Company Paid Holidays
Parental Leave
401(k) Retirement Plan
Group Term Life and Travel Assistance
Voluntary Life and AD&D Insurance
Health Savings Account, Health Care & Dependent Care Flexible Spending Accounts
Transit and Parking Commuter Benefits
Short-Term & Long-Term Disability
Tuition Reimbursement, Personal Development, Certifications & Learning Opportunities
Employee Referral Program
Corporate Sponsored Events & Community Outreach
Care.com annual membership
Employee Assistance Program
Supplemental Benefits via Corestream (Critical Care, Hospital Indemnity, Accident Insurance, Legal Assistance and ID theft protection, etc.)
Position may be eligible for a discretionary variable incentive bonus
About Guidehouse
Guidehouse is an Equal Employment Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or exp.