Principal Software Engineer - 90341706 - Wilmington

Your success is a train ride away!

As we move America’s workforce toward the future, Amtrak connects businesses and communities across the country. We employ more than 20,000 diverse, energetic professionals in a variety of career fields throughout the United States. The safety of our passengers, our employees, the public and our operating environment is our priority, and the success of our railroad is due to our employees.

Are you ready to join our team?

Our values of ‘Do the Right Thing, Excel Together and Put Customers First’ are at the heart of what matters most to us, and our Core Capabilities, ‘Building Trust, Accountability, Effective Communication, Customer Focus, and Proactive Safety & Security’ are what every employee needs to know and do to be most impactful at Amtrak. By living the Amtrak values, focusing on our capabilities, and actively embracing and fostering diverse ideas, backgrounds, and perspectives, together we will honor our past and make Amtrak a company of the future.

 

SUMMARY OF DUTIES:

The Principal Software Engineer is responsible for analyzing, designing, developing and installing software solutions. The role is also a point of escalation for operational support for assigned systems. Daily responsibilities may include development, configuration and/or integration; ensuring issues and tickets are resolved quickly; working with project managers, Senior Principal Software Engineers, Business System Analysts, IT service owners and IT service offering leads to keep all parties formally updated and aware of development efforts and issue resolution status; and providing technical leadership for operational and project related initiatives. 

The Principal Software Engineer provides daily technical oversight throughout the project lifecycle. This role works closely with customers, business analysts and team members to understand the business requirements that drive the analysis and design of quality technical solutions. 

ESSENTIAL FUNCTIONS:

• Leads the software development approach as an engineering exercise; confirms requirements are clear, follows a documented development methodology and makes sure a unit testing regimen is followed to deliver code per designs.


• Designs, builds and suggests architecture that will last beyond current initiative or product effort.  


• Determines operational feasibility by evaluating analysis, problem definition, requirements, solution development and proposed solutions. 


• Leads technical direction and decisions, follows a documented development methodology and makes sure a unit testing regimen is followed to deliver code per designs.  


• Collaborates with enterprise architect and infrastructure to integrate applications and hardware. 


• Ensures that the design and application implementation meet security and QA standards.  


• Creates and updates documentation as necessary to ensure architectures, designs and other descriptions are up to date and describes the as‐deployed system.    


• Ensures development teams are following applicable standards for methodologies, integration, tools, and testing. 


• Ensures documentation, flowcharts, layouts, diagrams, charts, code comments and clear code are followed.  


• Prepares and installs solutions by determining and designing system specifications, standards and programming. 


• Protects Amtrak by following Information Security standards and applying consistently. 


• Adheres to quality standards and procedures.  Reviews modules for quality assurance and checks compliance with application architecture standards and Service Level Agreements (SLAs).  


• May assist in defining development guidelines and standards to be utilized in software development/integration.  


• Proactively recommends and provides ongoing maintenance of applications.  


• Assists in the development of user guides and training documentation. 


• Provides technical guidance or system process expertise.   


• Develops reports and presentations for senior management, as needed. 


• May manage vendor relationships that are required to provide operational support. 


• May coordinate preventative maintenance activities between vendors, IT and the business, including the installation of service packs, patches, and hot fixes. 


• Keeps abreast of new technical standards and practices. 


• Analyzes/monitors applications to ensure that the functionality and performance meets all product and service level requirements 

MINIMUM QUALIFICATIONS:

• Bachelor’s Degree in computer science, information systems, software engineering or business management plus 7+ years relevant experience or 11+ years of relevant work experience in subject matter expert capacity required to satisfy education and experience requirements.


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  Experience working with the following languages: Classic ASP, ASP.Net, C#, JavaScript, Python, Node.js

  
  


• Deep General Web, Cloud & Mobility Background.


• Very strong knowledge of core Internet (HTTP, Mail, REST, DB, Data Modeling etc.)


• Very strong documentation and communication skills.  


• Ability to articulate complex architectures in completeness and detail that demonstrate a mastery of the topic. 


• Highly proficient knowledge of algorithms, data structures, design patterns and the experience with programming languages is required.


• Extremely proficient in frontend (Web) or backend (Server) or mobile application development or cloud platform services. 


• Broad level of understanding of information systems and application architecture standards.  


• Extensive experience with Agile methodologies and techniques including SCRUM and SAFE frameworks 


• Ability to work well under deadlines and in a flexible environment. 


• Must have experience/in‐depth knowledge of business operations and systems requirements processes including ability to measure short‐ and long‐term business goals.   


• Must possess the ability to utilize adaptable communication skills to effectively translate between technical and business language. 


• Must possess the skill to educate project team members on business unit goals and objectives and educate the business on the value of information technology.  


• Ability to identify, propose and oversee the execution of business solutions as well as interpret documents communicating business needs and requirements.  


• Must possess the skill to assess the client needs through direct interaction and identify opportunities to develop the business through effective use of technology. 


• Excellent troubleshooting, analysis, and problem‐solving skills. 


• Excellent communication skills ‐ both oral and written. 

PREFERRED QUALIFICATIONS:

• 9+ years of relevant experience in a subject matter expert capacity.


• Master’s Degree 

COMMUNICATIONS AND INTERPERSONAL SKILLS:

• Must have excellent oral and written communication skills

NOTE: This position is a tiered position. Incumbents will have a position level assigned based on their skills and experience, and in alignment with position development plans. Position placement is at Amtrak’s sole and absolute discretion.

The salary is $107,660- $157,140  Pay is based on several factors including but not limited to education, work experience, certifications, etc. Depending on an employee’s assigned worksite or location, Amtrak may consider a geo-pay differential to be applied to the employee’s base salary. Amtrak may offer additional incentive and pay programs to recognize and reward our employees, including a short-term incentive bonus based upon factors such as individual and company performance that is commensurate with the level of the position and/or long-term incentive plan compensation. In addition to your salary, Amtrak offers a comprehensive benefit package that includes health, dental, and vision plans; health savings accounts; wellness programs; flexible spending accounts; 401K retirement plan with employer match; life insurance; short and long term disability insurance; paid time off; back-up care; adoption assistance; surrogacy assistance; reimbursement of education expenses; Public Service Loan Forgiveness eligibility; Railroad Retirement sickness and retirement benefits; and rail pass privileges. Learn more about our benefits offerings here.

Requisition ID:116821

Posting Location(s):Delaware; Alabama; Alaska; Arizona; Arkansas; California; Colorado; Connecticut; District of Columbia; Florida; Georgia; Hawaii; Idaho; Illinois; Indiana; Iowa; Kansas; Kentucky; Louisiana; Maine; Maryland; Massachusetts; Michigan; Minnesota; Mississippi; Missouri; Montana; N/A; Nebraska; Nevada; New Hampshire; New Jersey; New Mexico; New York; North Carolina; North Dakota; Ohio; Oklahoma; Oregon; Pennsylvania; Rhode Island; South Carolina; South Dakota; Tennessee; Texas; Utah; Vermont; Virginia; Washington; West Virginia; Wisconsin; Wyoming

Job Family/Function:Information Technology 

Relocation Offered:No 

Travel Requirements:Up to 25% 



Amtrak employees power our progress through their performance.

 

We want your work at Amtrak to be more than a job – we want it to be a fulfilling experience where you find challenging and rewarding opportunities, respect among colleagues, competitive pay, benefits that protect you and your family and a high performance culture that recognizes and values your contributions and helps you reach your career goals.

All positions require pre-employment background check verification, a pre-employment drug screen and proof of full vaccination against COVID -19. Amtrak is committed to a safe workplace free of drugs and alcohol and performs pre-employment substance abuse testing. Marijuana, notwithstanding any statute, ordinance, regulation, or other law that legalizes or decriminalizes the use or possession of marijuana, whether for medical, recreational, or other use.  Candidates who engage in the usage of marijuana will not be qualified for hire.   Successful applicants for employment with Amtrak must be fully vaccinated against COVID-19 by the date of hire as a condition of employment, subject to requests for accommodation.  Fully vaccinated means 14 days have elapsed since receiving the second dose of the Pfizer or Moderna vaccine or 14 days since receiving the Johnson & Johnson vaccine.

In accordance with DOT regulations (49 CFR § 40.25), Amtrak is required to obtain prior drug and alcohol testing records for applicants/employees intending to perform safety-sensitive duties for covered Department of Transportation positions. If an applicant/employee refuses to provide written consent for Amtrak to obtain these records, the individual will not be permitted to perform safety-sensitive functions.

Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.

Amtrak is an EOE/Affirmative Action Minority/Female employer, and we welcome all to apply. We consider candidates regardless of race/color, religion, sex (including pregnancy, childbirth and related conditions), national origin/ethnicity, age, disability (intellectual, mental and physical), veteran status, marital status, ancestry, sexual orientation, gender identity and gender expression, genetic information, citizenship or any other personal characteristics protected by law.

POSTING NOTES: Information Technology || Information Technology