FT Customer Service Representative Work From Home

[Customer Service / Remote] - Anywhere in U.S.
/ Competitive Pay - As a Customer Service Rep you'll:
Respond to customer inquiries through phone, chat, email and possibly SMS; Provide initial support for customers by steering prospects to the appropriate team for service; Document calls, chats, emails and customer information according to standard operating procedures; Provide feedback and suggestions for new strategies for success with respect to effectiveness and efficiency in servicing customers; Assist the CSR manager with pilot and outbound call initiatives.
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Associated topics:
agente de servicio al cliente, call center associate, call center specialist, coordinator, customer service, customer service associate, customer service specialist, internship, system support, tsr