Capability Product Manager - Collaborate

Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making health care data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing your life's best work.(sm)

The ‘’Collaborate’’ Capability Product Manager is responsible for Meetings, Multi-Media, and Digital Signage capabilities within the Collaborate portfolio. The Meetings category contains standard meetings, webinars, and enterprise webcasts for large audiences.

The Multi-Media portfolio contains Video-On-Demand for streaming content and Digital Signage is a service to stream unique content targeted to the audience at a facility.

The incumbent will be accountable for managing these capabilities across their lifecycles.


In this role you will identify, define, analyze, prioritize, and refine requirements across multiple teams, and will communicate those requirements to the Technology Delivery Teams. (similar to a business analyst)


You will need to prioritize trade-offs, clarify requirements, and accept user stories throughout the Agile software development lifecycle.

The person selected will work directly with various internal and external stakeholders, including senior staff and department managers, as well as with the development teams to ensure successful translation of those requirements into high-quality service to be deployed.

You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

• Drives their capability vision, strategy, priority, and partners with the Capability Director to refine the roadmap; engages appropriate enterprise-wide stakeholders to enable awareness and alignment
  
• Develops and leads End User engagement activities: surveys, focus groups, advisory councils, all aimed to understand voice-of-the-customer, insights into Personas and return on value
  
• Understand and leverage Persona framework to identify needs, characteristics, patterns, behaviors, and tools end user need
  
• Internal capabilities to serve large scale corporate culture with high demand
  
• Work with configured products related to collaboration tools and technology
  
• Build, groom and prioritize capability backlog(s). Create and groom short, medium, and long-term capability roadmaps and get internal agreement with key stakeholders
  
• Collaborates with the Technology Delivery Teams to run successful Release Planning and Sprint Planning sessions, as well as Sprint Reviews and Retrospectives
  
• Produce Features that provide business value, and are sized and defined for Sprint planning, and collaborate with engineers to ensure accuracy and feasibility
  
• Maintain the functional quality of the work being delivered by setting and evaluating expectations and acceptance criteria
  
• Establishes business value/outcome measures and metrics to measure effectiveness after release; monitor & report on progress
  
• Work with engineering teams to continuously improve capability ownership and other Agile processes
  
• Understand and communicate the requirements of our systems as we scale and continue to develop
  
• Market, document and demonstrate capability feature and functionality to End Users
  
• Advocate and drive organizational change management activities to promote adoption of capabilities
  
  

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 5+ years or more technical background as a Business Analyst or Project Manager
  
• 3+ years or more experienced technical Product Owner or a Capability Manager
  
• 2+ years or more direct hands-on experience with writing features, grooming capability backlogs and coordinating/prioritizing conflicting requirements in a fast paced, ever-changing environment
  
• Ability to work within Agile development practices (especially Scrum or Kanban) methodologies and tools
  
• Ability to work Central time zone core business hours Monday through Friday in the continental US. This role is open to telecommuters or those who wish to work a hybrid remote model
  
• Operational budget compliance, change management, adoption etc.
  

Preferred Qualifications:

• Solid high-level knowledge of Meeting or Webcasting technologies
  
• 3+ years of capability management experience with Kaltura Webcasting or Kaltura Video On Demand
  
• 1+ year or more experience with other meeting technologies: Cisco Webex or Zoom Capabilities
  
• 1+ year experience with MS Teams/365 capabilities
  
• 1+ year experience with transformation and organizational change management in moving to MS 365/MS Teams
  
• Ability to thoroughly understand complex business and technical issues and influence decision making at all levels of the organization without formal reporting structure authority
  
• Executive presence and adaptive formal and informal communication
  
• Outstanding technical and non-technical communication skills
  
  

To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment

Technology Careers with Optum. Information and technology have amazing power to transform the health care industry and improve people's lives. This is where it's happening. This is where you'll help solve the problems that have never been solved. We're freeing information so it can be used safely and securely wherever it's needed. We're creating the very best ideas that can most easily be put into action to help our clients improve the quality of care and lower costs for millions. This is where the best and the brightest work together to make positive change a reality. This is the place to do your life's best work.(sm)

Colorado, Connecticut or Nevada Residents Only: The salary range for Colorado residents is $97,300 to $176,900. The salary range for Connecticut / Nevada residents is $97,300 to $176,900. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.