Care Coordinator Work From Home

Reflect Remote
coordinator work from home email sms customer service remote coordinator scheduling logistics therapists field support test engaging
January 23, 2023
Reflect
Sterling Heights, Michigan
[Customer Service / Remote] - Anywhere in U.S.
/ Competitive pay / Email, chat & SMS only (no phone) - As a Care Coordinator you'll:
Support members through the matching process, facilitate scheduling and logistics with their therapists to set them up for success in therapy; Field support inquiries through chat/SMS and email; Brainstorm and test new projects that support members in building successful therapeutic relationships - including creating engaging content, refining onboarding flows, etc; Perform data analysis to identify opportunities to improve customer experience, and track and measure their success over time.
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