Care Coordinator Work From Home

Reflect Remote
coordinator work from home email sms customer service remote coordinator scheduling logistics therapists field support test engaging
January 23, 2023
Sterling Heights, Michigan
[Customer Service / Remote] - Anywhere in U.S.
/ Competitive pay / Email, chat & SMS only (no phone) - As a Care Coordinator you'll:
Support members through the matching process, facilitate scheduling and logistics with their therapists to set them up for success in therapy; Field support inquiries through chat/SMS and email; Brainstorm and test new projects that support members in building successful therapeutic relationships - including creating engaging content, refining onboarding flows, etc; Perform data analysis to identify opportunities to improve customer experience, and track and measure their success over time.
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