Director of Operations

Company Name: U.S. Physical Therapy, Inc.

Position: Director of Operations

Location: Remote

Employment Type: Full-Time

Experience: Licensed Clinician

Job Summary:

The Director of Operations works alongside the Regional President of Operations and other members of the Operations team to provide full-service support to clinics in the region. This position will help manage designated activities related to ongoing operations and the development of clinic growth.

Company Perks:

• Competitive compensation
• Stock award plan
• Potential for a yearly productivity bonus
• Remote position with up to 20% travel
• A perfect combination of independence and teamwork
• Excellent benefits package including 401k, medical, dental, vision, and generous paid time off
• Multiple opportunities for professional development and leadership
• Employee discount plans
• Employee Assistance Program (EAP)
• Investment from a thriving company that wants you to succeed

Duties:

• Assists clinics when needed, either remotely or onsite, with operations problem-solving and troubleshooting
• Analyzes various methods used to increase each clinic s referral base, visit volume, and margin
• Trains Clinic Directors to enhance sales and marketing skills by cold calling in physician offices
• Works with Clinic Directors on monthly marketing action plans
• Attends and participates in training seminars at the home office in Houston, TX
• Holds Clinic Directors accountable to commit to cancellation and no-show action plans with a focus on scheduling methodology tactics
• Analyzes monthly P&L reports and manages clinic key indicators such as payroll cost, total cost, visits per day, net revenue, margin percentage, etc.
• Reviews paperwork associated with new facility start-ups, personnel changes, merit bonus implementation, etc., to ensure the clinics smooth operation
• Identifies opportunities and provides guidance in the further development and expansion of clinical services
• Participates in organizational growth decisions with a focus on the overall success of the organization
• Enhances payor mix to improve net revenues by maintaining knowledge of current reimbursement and regulatory issues

Qualifications:

• Licensed physical or occupational therapist
• 5+ years of clinical therapy experience
• 5+ years of management experience with outpatient physical therapy facilities
• Sales and marketing background in an operations environment
• Strong supervisory and management skills
• Business operational experience
• Excellent communication, training, and mentoring skills
• Ability to work a flexible schedule, including some weekends and travel up to 20% of the time