Technical Support Engineer
Adyen
Chicago, Illinois
technical
technical support
engineer
payments
voices
technical
team
momentum
engineer
apis
web
pulse
company building
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February 19, 2023
Adyen
Chicago, Illinois
This is Adyen
- Be a key source of knowledge on the Adyen platform, APIs, SDKs, the underlying web-stack technologies along with industry-standard integration methods and best practices
- Spend the majority of your time troubleshooting complex merchant s issues and communicating with them via email (and occasionally by phone)
- Be an internal product advocate, track issues and bugs, and contribute to the platform through direct feedback
- Advise merchants regarding the best implementation practices and address specific merchant concerns.
- You are innovative, with strong problem-solving capabilities and comfortable dealing with ambiguity
- You are aware of modern web services and APIs and have an affinity for learning new technologies
- You can make quick informed decisions and prioritize requests for both internal and external stakeholders
- You have strong communication skills and the ability to interact with users clearly and empathetically
- You resonate with our Adyen Formula - learn more here!
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