Operations Engineer

Operations Engineer

Department:

Research & Development

Location:

Atlanta, GA, Richmond, VA or Washington DC

Reports To:

Dev Ops Director

Note: This position requires the ability to undergo and pass Federal Government HSPD-12 certification

Key Responsibilities:

• Manage private, public, and federal government cloud hosting infrastructure


• Path software, firmware, cloud, and device components within multiple physical and virtual data centers


• Deploy and enhance the deployment of Kahua Products


• Participant in monthly compliance reviews


• Participant in yearly compliance audits with third-party assessors


• Assist Support to remediate production issues caused by infrastructure health


• Provide escalated support to Development to research data-related product issues


• Run analytic reports for business stakeholders

Experience Required:

• Current understanding of best practices regarding system security measures


• Experience with Microsoft products such as Windows Server, SQL Server, and IIS


• Experience with Powershell to automate tasks


• Experience working with compliance programs


• Experience with public cloud environments such as Azure


• Experience with on-premise environments and hardware applications such as Cisco switches and NetApp storage devices.


• Demonstrated project management skills

Education/Professional Qualifications:

• Will need to undergo and pass HSPD-12 certification

Interpersonal Skills:

• Capable of resolving escalated issues arising from operations and requiring coordination with other departments


• Strong written and verbal communication skills


• Analytic skills


• Collaboration skills


• Product management skills