Technology Specialist Senior (Job Id: 44599)

Associate's degree in a related field and four or more years of related work experience, or an equivalent combination of education, training and work experience. Grade EF salary range minimum $47,476, midpoint $56,216, maximum $72,826

• Proficient in MS Office Programs
• Effective oral, written, and interpersonal communication skills
• Information Technology or AV system experience
• Previous customer service experience

In partnership with Information Technology and EVPRI units, the Technology Specialist Senior will coordinate departmental acquisition, asset management, support, and training for all technology (hardware and software) utilized by the Office of Research and Innovation. Additionally, the Technology Specialist Sr position will assist with the provision of high-quality technical information system support.

Essential Duties and Responsibilities

• Lead planning, coordinate acquisition and provide asset management, front line departmental support, troubleshooting, and problem resolution for desktop and LAN technology, including voice, data and video.
• Support data input and ad hoc reporting for enterprise and departmental applications. Maintain records of EVPRI technology and applications to support maintenance/upgrade/disposal.
• Act as liaison to UofL IT and external vendors.
• Plan and coordinate training for EVPRI personnel on the use of desktop technology and supported applications. Provide information to EVPRI personnel on technology changes and available
• resources/services/applications.
• Partner with IT regarding support, planning, standards and policies, changes and professional development and ensure appropriate information is shared with the department. Serve on designated IT Advisory Groups and attend meetings when scheduled.
• Manage and oversee Audio Visual (AV) services and support for common area and conference room technologies.
• Facilitate departmental technology planning and participate with IT in the research and development of new technologies.
• Oversee data and network security and account management for EVPRI personnel.
• Perform other duties as assigned

The University of Louisville is an equal opportunity, affirmative action employer, and is committed to providing employment opportunities to all qualified applicants without regard to race, sex, age, color, national origin, ethnicity, creed, religion, disability, genetic information, sexual orientation, gender, gender identity and expression, marital status, pregnancy, or veteran status. If you are unable to use our online application process due to an impairment or disability, please contact the Employment team at [email protected] or 502.852.6258.

To apply for this position, follow the "Online App. Form" link below and then click on the "Apply Now". You must answer all required fields and submit your application by clicking the "Submit" button.  Detailed instructions are available at louisville.edu/jobs in the "My Career Tools" section.  Vacancies are routinely removed from the jobs portal around 7:00PM each Monday.

NOTE:

Only ONE attachment can be uploaded per application. If you wish to include a cover letter or other documents, please combine them as one document with your resume/cv, save the document with a simple short title that contains only letters, spaces, or numbers, and then upload. 

If you require assistance or accommodation with our online application process, please contact us by email at [email protected] or by phone 502-852-6258.