Senior Analyst, Savings Product Management

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With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

The Consumer Banking team was created to meet the financial services needs of our card members and build upon a broader Membership promise. This new and growing team will drive AXP’s innovation in banking services, identifying customer needs and innovating around new digital banking products.

The Senior Analyst, Savings Product Management will be a crucial part of the core team responsible for the growth and evolution of our Amex Savings products, including high-yield savings and certificates of deposit. This role will support research, testing, and launch of new product features to accelerate acquisition, grow deposits, and deepen membership value. This person will work across the Product Management team and collaborate closely with key partners such as Product Development, Pricing, Analytics, Servicing, Legal, Compliance, and Marketing.

Key responsibilities:

• Collaborate across Consumer Banking and Card to design, test, and evaluate tactics to deepen cardmember engagement


• Support go-to-market planning, launch, and monitoring for new product features across multiple projects and stakeholders


• Manage customer research efforts and surface actionable insights to feed into feature development and product strategies


• Analyze competitive landscape and innovative capabilities, deriving tangible recommendations to build out our long-term product roadmap

Qualifications

• Strong project management skills with ability to navigate ambiguity, multiple priorities, and in a fast-paced environment


• Outstanding interpersonal and influencing skills with the ability to work collaboratively with partners across different functions and levels


• Analytical mindset and familiarity working with qualitative and quantitative data


• Solutions-oriented, strategic problem solver with ability to proactively identify areas of opportunity


• Positive “roll-up your sleeves” attitude and flexibility to adapt as team grows and priorities shift


• Clear written and verbal communication


• Passion for delivering a great customer experience; intellectual curiosity around Banking and FinTech preferred

Salary Range: $55,000.00 to $105,000.00 annually bonus benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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