Salesforce Technical Architect - Principal, Tech Enablement (Hybrid)

ONE12th has a "hybrid" working model -- though we work remotely, our consultants (and our clients) generally live in the South Florida area, giving us the flexibility to spend time together when we want to!

WHO WE ARE & WHO YOU’LL WORK WITH

A ONE12th consultant is an outcomes-obsessed business problem solver. Someone who understands that life is lived in the gray area, and thrives in the middle of ambiguity. We are a local-first team that works remotely while being close enough to get together when we want! At ONE12th we are diverse, and believe that our diversity is our strength. Unlike most traditional consulting firms, our consultants, regardless of official title or years of experience, are encouraged to take part in building the business and tapping into their entrepreneurial spirit. And more than anything, ONE12th consultants are master navigators – of ambiguity, of conflict, and of challenges.

We are a group of genuine and purpose-led individuals who enjoy working together and truly want to build an organization together where we not only deliver cool and interesting solutions to our clients, but where we can all be happy in the process and feel fulfilled in our work.

At ONE12th, we lead with Empathy. We are doers. We are innovators. We search for value. We always do the right thing. We are not afraid to fail, or to be different from your every-day “consultant”.

WHAT THE ROLE IS:

As a Salesforce Technical Architect with our Technology Enablement team, you will apply your skills to analyze, design and/or implement technical Salesforce solutions, and be looked to by our clients as a trusted advisor. As a senior level member of any engagement, you own the delivery of the work as well as the relationships with the client. ONE12th consultants come in with a listening ear, a fail-forward mindset, and a mission to achieve tangible outcomes.

Our Technology Enablement team oversees all enterprise-level technology implementations & customizations, which includes Salesforce as well as other emerging technologies and vendors. It is our goal to re-imagine how our clients engage with their customers, to bring a truly customer-centric approach to technology solutions, and to innovate the customer experience.

HOW YOU'LL HELP:

• Collaborating with client stakeholders to define requirements, deliverables, and set and manage expectations
• Translating business requirements into well architected solutions that best leverage the Salesforce platform
• Leading technical design sessions; architecting and documenting technical solutions aligned with client business objectives; identifying gaps between client's current and desired end states
• Providing oversight and governance of Salesforce projects and development teams
• Following and helping define coding standards. Leading code reviews during projects to ensure quality and appropriate design patterns are followed
• Managing the technical delivery of custom development, integrations, and data migration elements of a Salesforce implementation
• Managing to client expectations
• Defining the system architecture landscape, identifying gaps between current and desired end-states, and delivering a comprehensive solution that will enable achievement of the desired business outcomes
• Staying up to speed on emerging Salesforce capabilities and industry best practices for the platform

QUALIFICATIONS:

• At least 7 years CRM development and configuration experience, the majority specifically with Salesforce
• Expert level understanding of the Salesforce product suite, including Sales, Service, Community, Marketing, and Community Clouds
• Understanding of systems architecture and ability to design scalable performance-driven solutions
• Understanding of key design patterns and large data volume limitations and best practices
• Understanding of data sharing and visibility considerations and how these play into platform architecture
• Familiarity with platform authentication patterns (SAML, SSO, OAuth)
• Knowledge of data integration tools and experience integrating Salesforce with different business systems (ETL, CPQ, marketing automation, reporting, etc.)
• Strong understanding of environment management, release management, code versioning best practices, and deployment methodologies
• Experience with platform security capabilities (TLS, SSL)
• Extensive Apex VF Controllers and Apex Triggers development experience
• Extensive VisualForce, JavaScript, HTML design and development experience; JQuery, AngularJS development experience a plus
• Strong background in design/development of large web-based or client server systems, or complete software product lifecycle exposure
• Strong knowledge of object-oriented analysis and design and database design
• Proficient understanding of agile software delivery methodologies and tools, such as Scrum and JIRA
• Active Salesforce Certified Administrator or other Salesforce licenses, and/or the ability to achieve relevant certifications upon hire
• Alignment to our core values: Integrity, Quality, Courage, and Win-Win
• Demonstrated business, analytical, and technology acumen
• Strong written and verbal communication skills with audiences of all levels
• Authorization for permanent employment in the United States
• Preferred: 2+ years of experience at a management or technology consulting firm
• Preferred: Bachelor's Degree

WHAT YOU'LL LOVE ABOUT US:

• Competitive compensation packages
• Health, vision, and dental insurance
• A $250/month WFH expense account to help you do your best work
• 401(k) with company match
• A fun hybrid work model that allows us to work remotely (you're never forced into the office) while being close enough to get together when we want!

ABOUT ONE12th

ONE12th is a boutique consultancy that has leveraged data and marketing automation solutions to solve customer problems since 2012. Established in Miami, FL and with deep knowledge and expertise in the South Florida business community, we provide the technical know-how and experience of a national organization while delivering the agile, innovative, and personalized approach that a local consultancy offers. Our goal is to become not just dependable partners, but trusted advisors, of each of our clients.

ONE12th is proud to be an equal-opportunity workplace. We value diversity and always treat all employees and job applicants based on merit, qualifications, personality, and talent. We do not discriminate on the basis of race, religion, ancestry, color, national origin, gender, sexual orientation, gender identity, age, citizenship, marital status, veteran status, or disability status.